trotpets.com Reviews | Read Customer Reviews of trotpets.com

trotpets.comReviews of trotpets.com

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3.9

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850 reviews

trotpets.com3.9Average

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About trotpets.com

THE BEST & LAST PET BOWLS YOU'LL EVER BUYTrot bowls! are a stainless steel silicone mat system with a slow puzzle feeder to ensure any messy or excited eaters have an engaging and mess free eating experience.WHY SLOW FEEDING MATTERSFast eating can lead to pain and discomfort, vomiting, or more serious life-threatening issues like choking or bloat.For the more serious issues, the signs can be obvious. For pain and discomfort, it often goes unnoticed.Our Puzzle Slow Feeder can help excited pets take the time they need to chew their food, leading to better digestion and a more fun and comfortable meal time experienceBRIEF BACKGROUNDTrot Pets is re-opening under NEW ownership and management. We understand that the actions of the past have caused disappointment and distrust, and for that, we are truly sorry. We have taken significant steps to ensure that such actions will not be repeated in the future, and we are dedicated to providing the highest level of service and integrity in all of our dealings with our customers. The Company is no longer accepting pre-orders and all orders will be in stock and ready for immediate delivery.We continue to focus on producing high-quality dog bowls that are both stylish and practical. We have a real passion for creating beautiful products that improve the lives of our dogs and their owners.The company has spent countless hours researching materials and designs, consulting with veterinarians and dog experts, and testing prototypes to ensure that their dog bowls would meet the highest standards of quality and safety. They sourced materials from reputable suppliers and worked with skilled artisans to craft each bowl with care and attention to detail.We are focused on building a brand that resonates with pet owners who share our values. We want you to know that we are more than just a company that sells dog bowls. We are a group of passionate dog lovers and pet owners who care deeply about the health and happiness of all of our pets. We h

trotpets.com (trotpets.com) has 850 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.

Website: trotpets.com
Category: Pet Stores
Listed on Rated Honest: 2026

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trotpets.com reviews

850 approved reviews, newest moderated first

HEIDI S.
Posted Jul 30, 2023
LOVE this set!!
Huge improvement from the transaction I had with the previous ownership. I wanted another set of bowls and was surprised to find that the company was back in business. The shipping was very quick and I love the set!! Although it may seem a bit pricey, it’s worth it.
Response from trotpets.com· Aug 3, 2023
THANK YOU VERY MUCH ! We really appreciate the kind words and are thrilled you are happy with the product. We are trying to keep the prices as low as possible as we recognize they are not cheap. We are using the highest quality materials and inflation has increased all our input / transportation / storage and delivery costs. We really appreciate the feedback and thank you very much for giving us a chance. It means a ton to us !
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Marsha N.
Posted Jul 28, 2023
Order them for your friends!
I ordered two complete raised bowl sets. They arrived quickly and were very easy to put together. The bowls and stands are sturdy and it's easy cleanup! Love love love the magnet bowls. They don't bang around like the metal bowls in a raised stand! These are well worth the price. I would buy these as a gift for other dog parents. They rock!
Response from trotpets.com· Aug 3, 2023
THANK YOU VERY MUCH ! We agree the magnets are pretty amazing. We were always battling the bowls bouncing around before these bowls. We really appreciate the kind words and are thrilled you are happy with the product. Rock on !
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Erin
Posted Jul 26, 2023
NO STARS!
NO STARS! This product is no good AND they charge you to return the useless product they send. They do not reply to your requests for information either. The product shown online is quite different than the product you get. The raised food stand is small and flimsy. If you have a dog more than 40 lbs forget this product! Do not waste your money as I did. The screws that come with the stand are pointless and do not fully secure the legs. I'm out a HUGE chunk of change and no way to get it back!
Response from trotpets.com· Aug 3, 2023
Hello - we are very sorry you are unhappy. Our 3 dogs (rescue / golden) are all over 40 pounds and the bowls / stands have been very durable and sturdy with them. That being said, we are willing to give 100% money back guarantee. Thank you.
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Laura S.
Posted Jul 25, 2023
Glad I gave trotpets a chance!
After reading a bunch of negative reviews from past customers not receiving their orders, I was hesitant to place an order; but I’m so glad I did! I received my order quickly and these bowls are gorgeous and great quality. I ordered the bundle with the silicone mat and 3 inch stand and I love how sturdy everything is. Between the magnetic bowls and the nonslip mats, these bowls stay in place despite my corgi’s enthusiastic eating. Best pet bowls I’ve owned!
Response from trotpets.com· Aug 3, 2023
THANK YOU VERY MUCH ! We really appreciate the kind words and are thrilled you are happy with the product. We love the corgi ! Thank you Again !
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Carol
Posted Jul 25, 2023
Great bowl set
I had a trot bowl set from the original founders and loved it. My daughter got a puppy that now lives with us and we bought another set. Great quality and Fast delivery!!
Response from trotpets.com· Aug 3, 2023
THANK YOU ! We really appreciate the kind words and are thrilled you and the new PUPPY are happy with the product. Thank you Again !
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Christine
Posted Jul 24, 2023
slow feed dog bowl
Love my slow feed, stainless dog bowl
Response from trotpets.com· Aug 3, 2023
THANK YOU VERY MUCH ! We really appreciate the kind words and are thrilled you are happy with the product. Thank you Again !
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Missy Howard H.
Posted Jul 20, 2023
SCAM! Don't do it.
SCAM!! I bought 2 sets of dog dishes, never received anything. Contacted the seller with no luck. Now I'm still arguing with PayPal over a year later.
Response from trotpets.com· Aug 3, 2023
Hello - thank you for the feedback. Your order was with the previous company / owners. We are truly very sorry for that. Hopefully PayPal fixes that and if we can help at all please let us know. Thank you
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Laura Z.
Posted Jul 19, 2023
Product quality is very high
Product quality is very high. The bowls came exactly as described, are completely non slip/skid and I love how they lock into place with the mat. The look good too- color was accurate, and they are elegant and clean lines. They are big bowls, good for medium and large dogs. The package arrived in average/expected shipping time.
Response from trotpets.com· Aug 3, 2023
THANK YOU ! We really appreciate the thoughtful and kind words and are thrilled you are happy with the product. Elegant is our favorite word to describe the bowls (which is an odd way to describe dog bowls but we agree it is fitting !) Thank you Again !
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