Aon Affinity Travel PracticeReviews of aontravelclaim.com

What worked: reimbursed 80% of our trip expenses when had to cancel for medical reasons. And they were fast. What didn’t work: didn’t reimburse ~ $1k, which included an upgrade for extended legroom air seats— their fine print covers “economy travel only”. So much for their headline materials which say “reimburses 100% of trip expenses”.

Disney vacation had to be cancelled due to medical problem.

I had to file a claim after my mom fell and broke her hip and we had to cancel our cruise. I called and immediately received an email link to submit documentation. Once I submitted the documents, our claim was approved and the funds were deposited into our accounts quickly and as promised.

Prompt and efficient management of our claim

Worked hard to get my refund once I sent in all of the proper paperwork.

Aon Affinity was very easy to work with.

I could not believe how easy it was to submit the claim. It's important to have you paperwork in order like anything else. The cruise company was very helpful in giving us the correct paperwork to submit . I have always purchased the insurance but first time I used it and it was awesome!!! The payment was received within 24 hours of submitting claim. Remarkable

While my claim was at first denied, it was based on inadequate information provided by the hospital. It was a very easy process to appeal the denial. After providing some additional information, my claim was approved and quickly paid.