Excellent
599 reviews
Aon Affinity Travel PracticeHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Aon is in the Business of Better DecisionsWe shape decisions for the better — to protect and enrich the lives of people around the world. We believe that businesses thrive when the communities they serve and the people they employ also flourish. Our culture enables us to bring our best each day and do great work for our clients and their customers.Aon Affinity's Travel Practice is a leader in the provision of customized travel insurance programs for many of the world's most renowned travel companies. With a focus on the design, distribution, and management of customized travel insurance programs, we aspire to provide unmatched service to our travel clients and to the travelers protected under our travel protection programs.Linked In: https://www.linkedin.com/company/aon-affinity-travelFollow us on Twitter @AonTravel: http://bit.ly/2gbFZ5DVisit our Travel Blog: https://www.aon.com/travel_blog/default.jspCareers: https://aon.io/traveljobs
Aon Affinity Travel Practice (aontravelclaim.com) has 599 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 3 reviews with 3 stars · Clear filters
Dave Q.
Posted
We were charged when we should not after I saw the ship doctor otherwise the painstaking process would have been avoided. Nevertheless we still got our money back after sometime and completing the required paperwork.
Response from Aon Affinity Travel Practice· Oct 7, 2025
Thank you Dave.
Vann B.
Posted
Took too long to review and accept. Then when did accept it took another 15 days to receive payment. NCL refunded their amount extremely fast.
Response from Aon Affinity Travel Practice· Nov 12, 2024
Thank you for sharing your experience Vann. We take this feedback and use it to improve our processes.
Jeffrey R.
Posted
Update..Update: evidently a squeaky wheel does get some oil. We were just informed by Aon that we will receive basically 1 day refund of our cruise. Thank you for listening Aon..appreciate your swift reverse action. Not perfect, but will accept. Will still review future use of Aon. They are terrible!!!DON'T USE THEM. ALL THEY DID WAS DENY, DENY, DENY!!! due to 2 hurricanes one on the front & on the back our flights were canceled...we lost 2 expensive room nights & 1 day on the ship. They gave us NOTHING!!!
Response from Aon Affinity Travel Practice· Nov 7, 2024
We have requested information in order to identify your claim for review. If you have additional information please contact your examiner or use the features available on our claims portal website https://aontravelclaim.com
