Poor
747 reviews
ViasatHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Viasat is a global communications company focused on helping people stay connected. We provide satellite internet solutions for residential customers and small businesses throughout the United States, including in rural, remote, and hard-to-reach areas where traditional broadband options may be limited. Backed by our next-generation satellite network, our service supports everyday online activities such as streaming, browsing, remote work, and online learning. We offer a variety of internet plans so customers can choose the option that works best for their household. Viasat also offers fiber internet service, which is currently available in select California cities, providing customers with additional options for reliable internet service to keep them connected.
Viasat (viasat.com) has 747 customer reviews on Rated Honest, with an average rating of 2.8 out of 5.
747 approved reviews, newest moderated first
Rhoda
Posted
I called on Dec 2 to to say my internet was out and how important it was to get it on I haven’t seen or heard from anyone since!!!! I have texted and called the contractor with no response!!! As soon as my payment is due I’m canceling!!!!!😡😡😡😡😡😡
G W.
Posted
The installation tech was punctual, courteous and personable. Couldn't question his knowledge and experience. I'm sorry but I have no recollection of the date, but I've never regretted making the change from Spectrum, whose service was terrible.
Cindy
Posted
We use their service at our seasonal cabin and we’re happy with it. I especially like the vacation mode so we’re not paying big $$$ when we’re not there using it. It’s actually the reason we haven’t switched to Starlink.
Krista B.
Posted
The cost is too great for internet, especially when internet is necessary for work as I am a teacher and do a good bit on the computer. Internet quickly runs out when I have all my kids at home. Weather interferes every time, and it easily goes out.
Lyn
Posted
Great technician!
Valerie
Posted
Service is generally good, my biggest complaint is that is so expensive and doesn’t work well when it’s really raining it when log trucks drive by
Joanne R L.
Posted
Reliable internet , not perfect as they do maintenance often at night when I need the service and then it is down, but excellent customer service.
Amalia
Posted
Viasat was the only option I had a my temporary living place. No other provide provides service where I'm at. The connection is very poor and slow
