Reach MobileReviews of reachmobile.com

After months of fighting with my previous carrier, Reach Mobile has been a breath of fresh air! Real people who don't run you around in circles at every opportunity is a very welcome change :) The fact that it costs half as much is just icing on the cake. Reach has a support team that actually provides support, in this day and age even, go figure.

Spoke to Anita today on Reach Mobile, a couple of times. She was amazing. Very quick, efficient and super helpful! They have great customer service!

Reach truly exceeded my expectations. I rarely write reviews but they merited this one.

Bhumika solved my problem for me quickly and easily!

Always friendly service. Great rates, and verizon coverage is the best.

I've been very pleased with the service and the commitment to charity. I am very satisfied with my experience.

I was having trouble activating my son's line on the App. I called the customer service number but they were out of the office for the holiday. So I used the Reach chat function and selected to chat with a person. I was connected to Freeda right away. In less than 20 minutes the issue was resolved. This included 1) Finding out why the App was saying the phone wasn't compatible when I knew it was since I previously used that phone with Reach, 2) Discovering that the IMEI for my old phone was still connected to my current phone number, 3) Confirming that my phone was compatible, 4) Getting a new phone number for my son, 5) Associating the IMEI with his line, and 6) Activating his line. I must admit I was biased against using the online Chat to resolve my issue since I've had not so stellar experience with other companies' online chat, but Reach and Freeda were fast, efficient, pleasant and excellent.

She was very helpful and very prompt and professional!