Great
463 reviews
IdentityIQHonesty, pricing, process and quality scores appear once 5 customers have rated them.
IdentityIQ® services offer top-rated identity theft protection and credit monitoring. We have helped protect the credit and identity of more than 3 million members since 2009. Our identity theft protection plans are designed to help consumers and their families find peace of mind in all stages of their financial lives. We are passionate about providing our members with always-on credit monitoring and identity protection.Our features include monthly 3-bureau credit reports and scores, the fastest fraud alerts in the industry, dark web and internet monitoring, $1 million in identity theft insurance underwritten by AIG, VPN and anti-virus protection, and 100% U.S.-based customer support and identity restoration specialists. Our plans also offer on-time utility payment reporting to help improve your credit scores. IdentityIQ offers 4 main plans, which start as low as $6.99 per month. Our 100% U.S.-based Customer Care Centers are located in all three time zones and available to personally assist customers six days a week.IdentityIQ is the flagship brand of IDIQ®, recognized as one of the fastest-growing industry leaders in identity theft protection and credit report monitoring. The company is headquartered in Temecula, CA, where it quickly has become one of the fastest-growing companies in the nation.
IdentityIQ (identityiq.com) has 463 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
463 approved reviews, newest moderated first
Noah P.
Posted
Great company! Helped me with exactly what I needed. Had some questions regarding my credit report I was able to get all of them answered. Chris W. was a big help!
Response from IdentityIQ· Oct 23, 2024
Thank you for sharing your experience with our Customer Care Center, Noah! We're always happy to assist.
Olga G.
Posted
Awesome awesome awesomeness. I am so happy that Christian took the time to show me things about my benefits with IdentityIQ. I have never dealt with anyone who has patience, professionalism and great knowledge in resolving my issues in such a timely manner. I definitely will be referring my family and friends to this company. They are not about selling a product and leaving you blind. They are all about making sure you are very familiar with what you purchased and walks you through it.
Response from IdentityIQ· Oct 18, 2024
Thank you for sharing your experience with our Customer Care Center, Olga! We're always happy to assist.
Francille C.
Posted
Young lady was patient and through. She understood the situation and clarify why I was having technical difficulties. She deserves 10 stars and a promotion to supervisor or dept mgr.
Response from IdentityIQ· Oct 17, 2024
Thank you for sharing your experience with our Customer Care Center, Francille! We're always happy to assist.
ALTON
Posted
Professional, respectful, knowledgeable and patient. As well as thorough.
Response from IdentityIQ· Oct 17, 2024
Thank you for sharing your experience with our Customer Care Center, Alton! We're always happy to assist.
Mr Fresh L.
Posted
Your customer representive Jacquline was very helpful and informative Jacquline showed me how I could review all the infomation in my account. Jacquline, taked about how I could use the wallet etc.
Response from IdentityIQ· Oct 17, 2024
Thank you for sharing your experience with our Customer Care Center! We're always happy to assist.
RE I.
Posted
Very transparent, helpful very patient and most of all very informative. This experience made me truly grateful that I chose identity IQ . Overall 10 out of 10 experience. Will recommend my family and friends about identity IQ. Thanks again.
Response from IdentityIQ· Oct 17, 2024
Thank you for sharing your experience with our Customer Care Center! We're always happy to assist.
Godson D.
Posted
When Lisa Garcia answered the phone, she gave me a warm welcomed. She took her time to understand my problems and took the time to help me unlock my account than to help me make a payment. She knows what she was doing. I was making mistakes but she was there to help me throughout the hole time.
Response from IdentityIQ· Oct 17, 2024
Thank you for sharing your experience with our Customer Care Center! We're always happy to assist.
Des
Posted
Ms.Jackie was amazing she was so nice and kind she was very sweet and helpful and even convinced me to stay on as a client!! She one of the BEST people in the business I loved her words and her attitude truly a blessing
Response from IdentityIQ· Oct 7, 2024
Thank you for sharing your experience with our Customer Care Center, Des! We're always happy to assist.
