Great
463 reviews
IdentityIQHonesty, pricing, process and quality scores appear once 5 customers have rated them.
IdentityIQ® services offer top-rated identity theft protection and credit monitoring. We have helped protect the credit and identity of more than 3 million members since 2009. Our identity theft protection plans are designed to help consumers and their families find peace of mind in all stages of their financial lives. We are passionate about providing our members with always-on credit monitoring and identity protection.Our features include monthly 3-bureau credit reports and scores, the fastest fraud alerts in the industry, dark web and internet monitoring, $1 million in identity theft insurance underwritten by AIG, VPN and anti-virus protection, and 100% U.S.-based customer support and identity restoration specialists. Our plans also offer on-time utility payment reporting to help improve your credit scores. IdentityIQ offers 4 main plans, which start as low as $6.99 per month. Our 100% U.S.-based Customer Care Centers are located in all three time zones and available to personally assist customers six days a week.IdentityIQ is the flagship brand of IDIQ®, recognized as one of the fastest-growing industry leaders in identity theft protection and credit report monitoring. The company is headquartered in Temecula, CA, where it quickly has become one of the fastest-growing companies in the nation.
IdentityIQ (identityiq.com) has 463 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
463 approved reviews, newest moderated first
carol G.
Posted
Amazing conversation… very helpful Isabel was !!! Thank you so much.
Response from IdentityIQ· Dec 11, 2024
Thank you for sharing your experience with our Customer Care Center, Carol! We're happy to hear how amazing our team is!
Tonya D.
Posted
Great customer service
Response from IdentityIQ· Dec 11, 2024
Thank you for sharing your experience with our Customer Care Center, Tonya! We're always happy to assist.
James D.
Posted
Customer Service, Professionalism, Any and everything you can think of under the sun to help me with what I was looking for was over achieved. Great Job!!!
Response from IdentityIQ· Dec 11, 2024
Thank you for sharing your 5-star experience with our Customer Care Center, James! We're happy to hear how amazing our team is!
margaret E.
Posted
Polite personable professional Uncomplicated /Straight forward Verified data entries Completed with Courtesy
Response from IdentityIQ· Dec 11, 2024
Thank you for sharing your experience with our Customer Care Center, Margaret! We're always happy to assist.
JC M.
Posted
It was great to understand what was happening and how you guys help so much. The alerts are a great way to stay connected in our credit reporting journey
Response from IdentityIQ· Dec 9, 2024
Thank you for your 5-star review of our services, JC! We're thrilled our credit alerts helped support your financial goals.
Tam T.
Posted
Jacqueline was very thorough and patient. She was very helpful and I was very impressed with her explanations regarding what IDENTITYIQ has to offer.
Response from IdentityIQ· Dec 9, 2024
Thank you for sharing your experience with our Customer Care Center, Tam! We're always happy to hear how amazing our team is!
customer
Posted
Made me feel comfortable on the decision to stay with your service. I was going to cancel your service but was given so much helpful information on how to better my financial situation and also how to protect my financial stability and identity.
Response from IdentityIQ· Dec 9, 2024
Thank you for sharing your experience with our Customer Care Center! We're always happy to assist.
Ron D.
Posted
Thank you for going over the features of the
Response from IdentityIQ· Dec 9, 2024
Thank you for sharing your experience with our Customer Care Center, Ron! We are happy to assist.
