Great
463 reviews
IdentityIQHonesty, pricing, process and quality scores appear once 5 customers have rated them.
IdentityIQ® services offer top-rated identity theft protection and credit monitoring. We have helped protect the credit and identity of more than 3 million members since 2009. Our identity theft protection plans are designed to help consumers and their families find peace of mind in all stages of their financial lives. We are passionate about providing our members with always-on credit monitoring and identity protection.Our features include monthly 3-bureau credit reports and scores, the fastest fraud alerts in the industry, dark web and internet monitoring, $1 million in identity theft insurance underwritten by AIG, VPN and anti-virus protection, and 100% U.S.-based customer support and identity restoration specialists. Our plans also offer on-time utility payment reporting to help improve your credit scores. IdentityIQ offers 4 main plans, which start as low as $6.99 per month. Our 100% U.S.-based Customer Care Centers are located in all three time zones and available to personally assist customers six days a week.IdentityIQ is the flagship brand of IDIQ®, recognized as one of the fastest-growing industry leaders in identity theft protection and credit report monitoring. The company is headquartered in Temecula, CA, where it quickly has become one of the fastest-growing companies in the nation.
IdentityIQ (identityiq.com) has 463 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
463 approved reviews, newest moderated first
Cindy M.
Posted
Victoria helped me with my inquire and explained something to me. Very pleasant person! Coffee on me!
Response from IdentityIQ· Dec 20, 2024
Thank you for sharing your experience with our Customer Care Center, Cindy! We're always happy to assist.
Erica M.
Posted
I got help with what I called in for, agent was kind
Response from IdentityIQ· Dec 18, 2024
Thank you for sharing your experience with our Customer Care Center, Erica! We're always happy to assist.
Shaun V.
Posted
I had a great over the phone customer experience with Dawn. She was very knowledgeable of everything I needed to know. Thank you!
Response from IdentityIQ· Dec 17, 2024
Thank you for sharing your experience with our Customer Care Center, Shaun! We're always happy to assist.
William D.
Posted
This was the 3rd time we had an issue with each of our accounts and each time no one could determine why our credit cards would not work. The assistant today found the cause in about 2 minutes. She was wonderful and fun to work with.
Response from IdentityIQ· Dec 17, 2024
Thank you for sharing your experience with our Customer Care Center, William! We're happy to hear how amazing our team is!
Mark
Posted
Her patience was great
Response from IdentityIQ· Dec 16, 2024
Thank you for sharing your experience with our Customer Care Center, Mark! We're always happy to assist.
Abdul J.
Posted
Linda was an awesome representative!
Response from IdentityIQ· Dec 16, 2024
Thank you for sharing your experience with our Customer Care Center, Abdul! We're happy to hear how amazing our team is!
Rodano
Posted
Randy and Shelby, were amazing professional, knowledgeable and pleasant to talk with, customer relations phenomenal. Thank you,
Response from IdentityIQ· Dec 13, 2024
Thank you for sharing your experience with our Customer Care Center, Rodano! We're happy to hear how amazing our team is!
Melinda T.
Posted
Kenya was kind, patient and knowledgeable and we came up with a solution. Thank you Kenya
Response from IdentityIQ· Dec 13, 2024
Thank you for sharing your experience with our Customer Care Center, Melinda! We're always happy to assist.
