Excellent
1,114 reviews
cpap.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
cpap.com (cpap.com) has 1,114 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
1,114 approved reviews, newest moderated first
Bill B.
Posted
Brandy was very helpful getting me set up with my new machine after it arrived.
Response from cpap.com· Sep 22, 2021
Hey Bill, We're glad to hear that Brandy, provided you with helpful service. Enjoy your new machine and we hope to hear from you again soon!
Michael O.
Posted
Ms Camyatta B was very helpful, very professional, in regards to RMA# RT146765 Sincerely, Michael OSullivan
Response from cpap.com· Sep 22, 2021
Hi Michael, We're glad to hear that Camyatta, provided you with the professional service you deserve. Please let us know if there is anything else we can assist you with.
m K.
Posted
great service
Response from cpap.com· Sep 22, 2021
Excellent! We hope to hear from you again soon.
Steven E.
Posted
Very happy with the service provided by Daryl C. He took care of my problem quickly and was very professional.
Response from cpap.com· Sep 21, 2021
Hi Steven, Thank you for letting us know that Daryl, provided you with quick, professional service. Please let us know if there is anything else we can assist you with.
Marcus T.
Posted
The Agent answering my call was very helpful and knowledgeable about my order.
Response from cpap.com· Sep 21, 2021
Hi Marcus, That's great! Thanks for sharing and we hope to hear from you again soon.
Anonymous
Posted
I bought my CPAP machine (Airsense 10) with them in spring 2020. They provided the best price and were very useful in answering a few questions I had about cleaning, supplies, shipping, timeframe to change supplies, etc. Today, I bought a heated tube (regular tube that comes with the machine dries my throat at night a little), and filters for the machine. Although they had a bundle on water container, heated tube and filters, for a slightly higher price, and I inquired about it, I was not pushed to buy the bundle. Therefore, I bought only what I needed. I usually do not post reviews, but Daryl was very polite and professional that I decided to write a review. Overall, I have had a good experience with the company, good prices, professional, and willing to explain what you need to know.
Response from cpap.com· Sep 21, 2021
Hello, Thank you so much for letting us know that you received the level of service you deserve! Please let us know if there is anything else we can assist you with.
LeeAnn
Posted
I was sent the wrong item, but Brandy was understanding and worked promptly and efficiently to get the right item resent to me.
Response from cpap.com· Sep 21, 2021
Hi LeeAnn, We are very sorry that you received the wrong item. Thank you for letting us know that Brandy, managed to resolve your concerns. Please let us know if there is anything else we can assist you with.
jane
Posted
Brandy was competent, efficient, and very pleasant! a very good interaction!
Response from cpap.com· Sep 21, 2021
That's great! We hope to hear from you again soon.
