Aon Affinity Travel PracticeReviews of aontravelclaim.com

After submitting my claim, you request some documentation in order to process it. And after I emailed all the documentation requested, you process the claim and I received the total amount of my claim, with a direct deposit in my bank account.

Easy to follow instructions and ability to upload required documents. Good communication via emails.

Never travel without insurance. The claim process on line was easy to use.

I booked our Mexican Riviera cruise early this year. Unfortunately, it was discovered that my husband needed kidney surgery 3 weeks before our trip... and vascular surgery the day before we were to leave. I contacted my Personal Vacation Planner with Carnival, who refunded me what I had paid for my trip, and she gave me the number to call the get the insurance ball rolling. I called, and got the necessary forms for me and the doctor to fill out and return. Within a few weeks, I had our refund checks for the deposits we had put down. I never travel without their insurance and am very happy with their service and helpful representatives.

We have always purchased trip insurance, but always wondered if we ever had to use it, would it really cover us without a lot of hassle? Then, just before our cruise, the unforseen happened to us. What a relief to work with AON and find they were understanding, professional, and true to their word. I know this might sound like a commercial but a really difficult event for our family was made a bit better by not losing our vacation money on top of everything else. It really is worth the investment to protect your trip. A very heartfelt thank you AON!

I canceled the trip 2 months before start, because of my wife’s injury. Your response and procedures are very fair and we could get the refund very speedy.

Paid fully and quickly as promised.

We added travel insurance to a recent cruise. Unfortunately, I got Covid on the ship and was treated and quarantined. We lost that last few days. Aon was so quick with the response. As soon as the health insurance provided their piece, Aon issued immediate reinbursement for the balance. It was efficient and much appreciated.