Excellent
599 reviews
Aon Affinity Travel PracticeHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Aon is in the Business of Better DecisionsWe shape decisions for the better — to protect and enrich the lives of people around the world. We believe that businesses thrive when the communities they serve and the people they employ also flourish. Our culture enables us to bring our best each day and do great work for our clients and their customers.Aon Affinity's Travel Practice is a leader in the provision of customized travel insurance programs for many of the world's most renowned travel companies. With a focus on the design, distribution, and management of customized travel insurance programs, we aspire to provide unmatched service to our travel clients and to the travelers protected under our travel protection programs.Linked In: https://www.linkedin.com/company/aon-affinity-travelFollow us on Twitter @AonTravel: http://bit.ly/2gbFZ5DVisit our Travel Blog: https://www.aon.com/travel_blog/default.jspCareers: https://aon.io/traveljobs
Aon Affinity Travel Practice (aontravelclaim.com) has 599 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
599 approved reviews, newest moderated first
JM
Posted
Very clear instructions for filing insurance claim. Refund was received within a week of filing claim. Extraordinary!
Response from Aon Affinity Travel Practice· Feb 15, 2025
Thank you for sharing your experience!
HERBERT
Posted
Loved the interaction with the customer service personnel In getting the claim resolved.
Response from Aon Affinity Travel Practice· Feb 14, 2025
Thank you Herbert!
Denise P.
Posted
My claim was processed quickly.
Response from Aon Affinity Travel Practice· Feb 14, 2025
Thank you Denise. We are happy to hear you felt your claim was processed quickly!
Mike
Posted
A very straitforward transaction. We trusted them with protecting our trip cost, my wife had a medical situation, we submitted Doctor's report and application, and in 3 weeks, we received electronic settlement funds. No loopholes quoted, no push back, no obstacles - nothing but outstanding service and trus.
Response from Aon Affinity Travel Practice· Feb 14, 2025
Mike, thank you for the kind words and for taking the time to share your experience.
Charmaine B.
Posted
My sister unfortunately broke her right leg a few weeks before Thanksgiving & our cruise was scheduled for March. Her doctor told her in December she would not be able to return to work for four months. So that also meant she would not be fully mobile until then. So I cancelled the upcoming cruise & we were able to get a portion of the deposit. It was very quick after giving the supporting documents for a medical reason.
Response from Aon Affinity Travel Practice· Feb 14, 2025
Sorry to hear about your sister's injury. Happy that you were covered. Thank you for taking the time to share your experience Charmaine.
Patricia C.
Posted
Our claim was handled very quickly. It was our first time using travel insurance and was very pleased with the experience.
Response from Aon Affinity Travel Practice· Feb 14, 2025
Thank you Patricia. We are happy you were very pleased with your experience.
Edward P. E.
Posted
Had to cancel our cruise due to sickness. There was no hassle or fuss. We were approved in minutes and our refund was there quickly!
Response from Aon Affinity Travel Practice· Feb 14, 2025
Thank you Edward!
Suzanne B.
Posted
The speed in which the claim was processed. Also, when I did one thing wrong on the application, I got a call from someone who helpe me fix it.
Response from Aon Affinity Travel Practice· Feb 14, 2025
Thank you Suzanne! Glad we were able to help!
