VINOvationsReviews of vinovations.us

Disappointed. A few weeks after ordering, they cancelled my order because my wine was not in stock. Wish I'd known that earlier. Not sure I'll order from them again.

I placed an online order. They called promptly and offered to arrange an alternative shipment as they did not have available what their website allowed me to order, 12 bottles which I agreed to. New invoice showed 12 bottles to be sent. 9 bottles arrived. They have not returned emails or phone calls regarding missing bottles for two months (can easily verify only 9 were sent by shipping weight if they don't believe me). When I filed a complaint with paypal, they we less than forthcoming about the details. I really hoped they would finish my order that I have paid for, but I feel other consumers should be aware as I would not expect this from a reputable company who truly values its customers. I guess I learned my lesson about ordering certain items on the internet.

You guys are amazing! I could not get The Ink Shed wine anywhere as it is extremely hard to come by yet a fantastic Australian wine; however, y'all made it happen and got it shipped to us here to Texas in a timely manner! I will definitely recommend and use y'all again! Thank y'all so much!

Great people with attention to detail!!

Everything was excellent!

I'll give you 5 stars- but.....initial contact was courteous, but- 2 voicemails were unanswered, and though wine finally arrived late not due to VINOvations fault (UPS delivery date was changed due to a late truck) I finally got my wine.

Good service but hard to get in touch with you

Very helpful. Superb