Average
126 reviews
ShapeezHonesty, pricing, process and quality scores appear once 5 customers have rated them.
In 2005 Shapeez co-founder Staci Berner was determined to find a supportive yet comfortable bra that didn’t solve one problem and caused another. After trying everything on the market and being completely disillusioned and disappointed with all of them, she took matters into her own hands. With an old bra in hand and some stretch fabric, she cleverly stitched together a garment that would meet all her needs. The evolution of undergarments began and Shapeez was formed. The Shapeez brand now manufactures 18 unique and patented bra styles proudly manufactured in North America using the highest quality, environmentally conscious components. Shapeez products are based on the notion that a woman does not have to compromise to have a bra that delivers 360 degrees shaping, support and comfort. Our garments give a woman confidence right off the hanger, and are beloved by stylists, celebrities, and women around the world.Shapeez is based in Gaithersburg, Maryland and sells thru retail specialty stores in North America and worldwide via the internet.
Shapeez (unbelievabra.com) has 126 customer reviews on Rated Honest, with an average rating of 3.4 out of 5.
126 approved reviews, newest moderated first
Jenni M.
Posted
I absolutely love my Tankee Short by Shapeez! A friend of mine recommended Shapeez to me after i repeatedly complained about the way ALL of my bra's made me have this extra pudge on my back. I was amazed at how smooth it made me look! I am a customer for LIFE! I highly recommend their products!
Maria
Posted
My Silkee Shorts and Tankee Shorts are the best! I am a DDD cup and I have not worn another bra since I found these in 2014. EVER... I recently purchased the PJ line, short and long, and they are all I wear when I get home from work. Sooo soft! Only Pjs I can wear with these darn hot flashes all night! Plus they are made from bamboo so I have to respect Shapeez for being Eco friendly. Worth every dime.
Response from Shapeez· Jun 28, 2022
Thank you so much Maria for your glowing feedback. We hope you spread the word! Sincerely, Staci B CEO
Justine L.
Posted
Not worth the hype or the $79.95. Without clasps there just isn’t enough support for large breasts as the material that goes around your back is too stretchy. However, I am writing this review because after my purchase, CEO Staci Berner sent me an email asking me to review the product. I wrote an honest 2 star review and Shapeez did not post it. They clearly only post 5 star reviews with a few scant 4 stars thrown in for good measure. Sad, and illegal, to only post positive reviews. I have already filed a complaint with FTC fraud commission. *EDIT check your email. Nothing wrong with the “fit” reread my comment. You also deleted a post after I sent you my review bc it was a later date and you tried to hide the fact that you are filtering reviews. I have the screenshots and all has been reported. So sad & deceitful. *EDIT My review was neither hurtful nor mean spirited. I did not have a customer service issue and did not ask for a refund. Please post my very honest review instead of only showing positive reviews and let the consumer decide. My actual review was this: “Great idea but sadly, doesn’t live up to the hype. Unfortunately, due to the construction of the band, there just isn’t enough support for large breasts. The material is too stretchy and has too much give for someone with large heavy breasts. Without the hook and clasps you lose the support yet gain the extra coverage. I also think the tankee short goes up way too high on the back - it feels like a shirt. I have the correct size as I checked & double checked and even sent the original size L back for a M. (Definitely size down one size in the band if you are hoping for any support). Would not purchase again.” I was also generous with 2 stars. Asking women to spend nearly $100 for a bra and not allowing honest reviews to be posted is precisely NOT supporting other women from being ripped off. You should be ashamed. You are literally making millions off of women and lying and hiding honest, negative reviews.
Response from Shapeez· Jun 28, 2022
We are sorry that the size/style ordered was not the perfect fit for you. Our vast size range fits up to 46F and have thousands of happy large busted customers who would happily disagree with your statement but we have not received a review from you. Although not all positive or negative review makes it online, we certainly invite you to send us one. Please note we receive thousands of reviews each week and it may take months for your review to be posted. As a female CEO of a small business, I take pride in knowing that the product line we offer is making a positive difference in so many women's lives all over the world and although you did not find a size or style to your likeing, you did received your order quickly and your refund was processed quickly so we certainly offered you the best customer service available which should also be showcased in your review of Shapeez. Not every product will be a match for everyone, but to take the time to leave a hurtful review when you simply did not find what you were looking for seems unjustified. Sincerely, Staci B CEO
cynaZZam
Posted
How dare they sell this cheap bra for so much. $80 dollars is way too much for a bra that has its match at walmart for $20. Why would I spend 80 for the same quality as a $20 bra. Very aggravating.
Response from Shapeez· Feb 28, 2022
Hello, unfortunately without any identification included in your review, we are unable to match you to a customer account or a past order from us. Our patented bras are proudly made in North America from the highest quality components so there will never be a low end bra that could equally be compared to our premium, one of a kind Shapeez bras. As of now we do not see an order from you in our system but feel free to reach out to our staff so that we may assist you. 877-360-8426
Dawn C.
Posted
I have worn Shapeez for years! I can remember when each new style came out. This bra is the best thing that has ever happened to women over 50 or any woman who has lost a lot of weight. Shapeez bras have given me the ability to wear anything I WANT without worrying how my back looks. If you are reading this trying to decide to buy a bra, do it. Use the measurement calculation they say and it will fit, mine did! I love the Ultimate in cold weather and the Tankee in hot weather. If you happen upon this and are already wearing Shapeez, you must buy the PJ's. OMG, they look wonderful on and are so soft. Just like the bras, I expect to wear them for years. If you do not own the slip, it is a must buy! It will make you look so good in your dresses. I have it in both colors. I actually have everything in every color. I love this company!
Carla H.
Posted
Absolutely the worst customer service! I received a defective bra, wore it once and informed Shapeez that I needed a replacement. I had to pay for the replacement. This started back in the fall. I received the replacement and it is fine, however now we are into February and they won’t replace the defective bra because it is beyond the return date. Again the process began well ahead of the return date window. They use the dates to get out of standing by their product. There are so many amazing shape-wear companies out there. Please don’t waste your money and time with this poorly run company!
Response from Shapeez· Feb 7, 2022
Dear Ms. Hamblin, My customer service team emailed all of your correspondences so that I may take a look into your concerns. First let me say we are so happy you have loved your Shapeez bras over the years and we value you as a customer. The bra in question was a SILKEE TANKEE in size Large D from an order placed in Fall of 2021. You reached out to us last week wanting to exchange this bra because it was too small and that it must be defective. We asked if you have worn this garment and you replied "yes". We looked at your order history and we see that you have since ordered the 1XD Silkee Long numberous times. The Large D is 2 sizes smaller in cup and body compared with our 1XD and that is why the Large D does not fit properly and is not defective. Just the wrong size. Although we can not exchange your Large D because it has been worn {due to hygenic reasons}, we did provid you with a 15% off discount code to use for a future order so that you may purchase another item in your correct size of 1XD. If you have any other questions or concerns regarding fit or placing a new order, we are happy to assist you. We can be reached at 877-360-8426 or by email at [email protected].
Godzil L.
Posted
Really disappointing. I've been buying the shapeez bra for at least 10 years....it finally happend, quality has dropped. The underwire either pokes out, or most recently, the wire just snapped in half. I always hand wash/hang dry, and this most recent bra is only 6 months old. When I took the wires out, it's obvious that the wire in the newer bra has half the thickness - visible thinner. Unbelievable, especially considering their prices. Sad, no more shapeez for me.
Response from Shapeez· Mar 25, 2021
Hi there We are so sorry to hear about your underwire issues. There are reasons why an underwire would make its way out of the casing. If the body of the garment has stretched out or is not tight enough this would cause the material to shift and rub against the body and eventually cause weak spots in the channeling. The other reason would be washing or drying in the machine. (If washed in the machine even on delicate you would void your warranty) so hand wash and hang to dry only. Shapeez bras have no closures therefore there is double the pressure on these areas when putting on the garment and removing it. Keep the underwires pushed back inside the casing so there’s wiggle room for when you put it on and taking it off. Give us a call so we can figure out if your bra can be repaired or needs replacement. . Sincerely Shapeez Team
Kimberly H.
Posted
I really like these bras but do think they are a little expensive. In addition, the company doesn't offer free shipping and most of all the underwire pops out after about 3 wears. I used the companies measurement guide and common sense and even went up a cup size and they still poke out. The second I find a dupe I will be changing
Response from Shapeez· Feb 8, 2022
Dear Ms Huggins, We have searched our entire database and could not locate any orders from you. Posting a negative review on an item never purchased from that company is not an honest review and only hurts the company.
