trotpets.com Reviews | Read Customer Reviews of trotpets.com

trotpets.comReviews of trotpets.com

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3.9

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850 reviews

trotpets.com3.9Average

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About trotpets.com

THE BEST & LAST PET BOWLS YOU'LL EVER BUYTrot bowls! are a stainless steel silicone mat system with a slow puzzle feeder to ensure any messy or excited eaters have an engaging and mess free eating experience.WHY SLOW FEEDING MATTERSFast eating can lead to pain and discomfort, vomiting, or more serious life-threatening issues like choking or bloat.For the more serious issues, the signs can be obvious. For pain and discomfort, it often goes unnoticed.Our Puzzle Slow Feeder can help excited pets take the time they need to chew their food, leading to better digestion and a more fun and comfortable meal time experienceBRIEF BACKGROUNDTrot Pets is re-opening under NEW ownership and management. We understand that the actions of the past have caused disappointment and distrust, and for that, we are truly sorry. We have taken significant steps to ensure that such actions will not be repeated in the future, and we are dedicated to providing the highest level of service and integrity in all of our dealings with our customers. The Company is no longer accepting pre-orders and all orders will be in stock and ready for immediate delivery.We continue to focus on producing high-quality dog bowls that are both stylish and practical. We have a real passion for creating beautiful products that improve the lives of our dogs and their owners.The company has spent countless hours researching materials and designs, consulting with veterinarians and dog experts, and testing prototypes to ensure that their dog bowls would meet the highest standards of quality and safety. They sourced materials from reputable suppliers and worked with skilled artisans to craft each bowl with care and attention to detail.We are focused on building a brand that resonates with pet owners who share our values. We want you to know that we are more than just a company that sells dog bowls. We are a group of passionate dog lovers and pet owners who care deeply about the health and happiness of all of our pets. We h

trotpets.com (trotpets.com) has 850 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.

Website: trotpets.com
Category: Pet Stores
Listed on Rated Honest: 2026

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trotpets.com reviews

850 approved reviews, newest moderated first

Allison
Posted Feb 6, 2024
Great look, durability needs improved
I love the look of these! I only wish the tray and stand were sturdier & locked together. The quality of the food bowls is nice but the interior lining of the water bowl seems cheaply made a/o constructed poorly (it balloons out).
Response from trotpets.com· Feb 11, 2024
THANK YOU ! We really appreciate your support and the thoughtful feedback. The bowls are made from the highest quality stainless steel so we are surprised the bowl is not as you expected. We would be happy to refund or replace. Thank you again and have a great rest of the wknd !
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Robyn I.
Posted Feb 2, 2024
Perfect for Boxers!
Love our TrotPets Bowls! The quality of the product and overall customer experience was the best. I ordered 2 complete sets for my boxers who tend to push their bowl around while eating and in turn getting food everywhere. These heightened bowls that are stuck to the stand allows them to eat in one spot and keeps the area around them clean.
Response from trotpets.com· Feb 11, 2024
THANK YOU ! We really appreciate your support and kind feedback. We are so happy you like the bowls. We are big fans of boxers so we are thrilled it is working well with them ! Thank you again and have a great rest of the wknd !
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Jennifer S.
Posted Feb 2, 2024
Trot pets bowl sets are awesome
Trot pets bowl sets are awesome, especially for dogs who inhale their food. This customer service team was outstanding in getting my order to me in a timely fashion after an issue. Thank you!! Jenn
Response from trotpets.com· Feb 2, 2024
THANK YOU ! We really appreciate your support and kind feedback ... and we are so happy you like the bowls ... thank you again and have a great wknd !
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Michelle P.
Posted Feb 1, 2024
It’s none sleep and hold two cups of food
Really liked it and so did my dogs
Response from trotpets.com· Feb 2, 2024
THANK YOU ! We really appreciate your support and kind feedback. We are so happy you and your dogs like the bowls. Thank you again and have a great wknd !
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deano K.
Posted Jan 30, 2024
By far the best slow feeder bowls I…
By far the best slow feeder bowls I have purchased. Both Labs love them and it has slowed them down plus the quality of these will last quite long. Don’t hesitate and shop around… these are what you are looking for!
Response from trotpets.com· Feb 2, 2024
THANK YOU ! We really appreciate your support and kind feedback. We are so happy you and your LABS like the bowls. Thank you again and have a great wknd !
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Anonymous
Posted Jan 29, 2024
The customer service was phenomenal
The customer service was phenomenal! Really. I'm a first time customer. I had an issue and was wondering about the warranty and you guys replaced my items with no questions asked. Thanks so much. I truly appreciate it. I will buy again. Bowls and stand are great.
Response from trotpets.com· Feb 2, 2024
THANK YOU ! We really appreciate your support and kind feedback. We take a ton of pride in our customer service and so happy it all worked out well. We are so happy you like the bowls. Thank you again and have a great wknd !
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Piper C.
Posted Jan 28, 2024
Good Set if you’re dying to spend $
I think the idea is great, but I think the execution could be a little better. The bowls feel sturdy and it’s cool they come with tops. However, the slow feeder shape isn’t complex enough and the bowl is too small to really work as a slow feeder. I like the stand. But it’s not quite sturdy enough and jiggles. But I do like it and will co to use to use it
Response from trotpets.com· Feb 2, 2024
THANK YOU ! We really appreciate your support and feedback. If you tighten the screws on the stand that will make it more sturdy and if you continue having a problem we will replace. Thank you again and have a great wknd !
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Marcin
Posted Jan 28, 2024
Nice product but the green mat for our…
Nice product but the green mat for our little dog’s bowls vs our larger dog’s bowls are not the same green.
Response from trotpets.com· Feb 2, 2024
THANK YOU ! We really appreciate your support and feedback. Can you email us a picture at [email protected] and we would be happy to fix it for you. Thank you again and have a great wknd !
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