trotpets.com Reviews | Read Customer Reviews of trotpets.com

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3.9

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850 reviews

trotpets.com3.9Average

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About trotpets.com

THE BEST & LAST PET BOWLS YOU'LL EVER BUYTrot bowls! are a stainless steel silicone mat system with a slow puzzle feeder to ensure any messy or excited eaters have an engaging and mess free eating experience.WHY SLOW FEEDING MATTERSFast eating can lead to pain and discomfort, vomiting, or more serious life-threatening issues like choking or bloat.For the more serious issues, the signs can be obvious. For pain and discomfort, it often goes unnoticed.Our Puzzle Slow Feeder can help excited pets take the time they need to chew their food, leading to better digestion and a more fun and comfortable meal time experienceBRIEF BACKGROUNDTrot Pets is re-opening under NEW ownership and management. We understand that the actions of the past have caused disappointment and distrust, and for that, we are truly sorry. We have taken significant steps to ensure that such actions will not be repeated in the future, and we are dedicated to providing the highest level of service and integrity in all of our dealings with our customers. The Company is no longer accepting pre-orders and all orders will be in stock and ready for immediate delivery.We continue to focus on producing high-quality dog bowls that are both stylish and practical. We have a real passion for creating beautiful products that improve the lives of our dogs and their owners.The company has spent countless hours researching materials and designs, consulting with veterinarians and dog experts, and testing prototypes to ensure that their dog bowls would meet the highest standards of quality and safety. They sourced materials from reputable suppliers and worked with skilled artisans to craft each bowl with care and attention to detail.We are focused on building a brand that resonates with pet owners who share our values. We want you to know that we are more than just a company that sells dog bowls. We are a group of passionate dog lovers and pet owners who care deeply about the health and happiness of all of our pets. We h

trotpets.com (trotpets.com) has 850 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.

Website: trotpets.com
Category: Pet Stores
Listed on Rated Honest: 2026

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trotpets.com reviews

850 approved reviews, newest moderated first

Allen
Posted Feb 23, 2024
Very high quality
Very high quality product- well made, heavy product. Clearly well designed and thought out product that is worth the higher price tag. I am very happy with the bowls and stand ! My bigger dog needs a slow feeder bowl but also needs the height and I don’t want a separate bowl that you set on top of the stand after he drinks his water, so this was the perfect solution. Love them.
Response from trotpets.com· Mar 2, 2024
Thank you ! We really appreciate the kind words and support ! We are very happy that you like the product. Thank you again !
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Jonah
Posted Feb 21, 2024
Do it
Do it. I'm only posting to help assure folks on the fence because of the mixed reviews (due to previous owners). I was reluctant to purchase given all I'd read, but gave the new team a try. Order was received in under 5 days and products (large set in dark grey with 6" stand and lids) are just as described.
Response from trotpets.com· Mar 2, 2024
Thank you ! We are very happy that you like the product. We really appreciate the support and kind words. That means more to us than you could imagine. Thank you again !
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Pam
Posted Feb 17, 2024
I love the look but a bit pricey
I love the look but a bit pricey. Magnet on food bowl doesn't really keep the bowl in place that well. My Oscar woofs his food down but bowl does seem to slow him down some. He also has a long snout so the large size is perfect.
Response from trotpets.com· Mar 2, 2024
Thank you ! We are very happy that you like the product. We really appreciate the support !
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Jaszmyn A.
Posted Feb 17, 2024
The new ownership is the real deal
The new ownership is the real deal. Definitely worth the buy. Materials are great and shipping was fast.
Response from trotpets.com· Mar 2, 2024
Thank you ! We are very happy that you like the product. We really appreciate the support !!! Thank you again !
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Laura F.
Posted Feb 15, 2024
This is a solid product that is exactly…
This is a solid product that is exactly what I was looking for! Would have given it one more star but for the fact that I wish the water dish was bigger/taller so it doesn’t splash out onto table, and I would not have to refill it as often. Love it otherwise!!! Was tough picking the right color, but am super happy with the Blue.
Response from trotpets.com· Mar 2, 2024
Thank you ! We are very happy that you like the product. We really appreciate the support !!!
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Ashley
Posted Feb 13, 2024
Color is not navy more of a blue and…
Color is not navy more of a blue and magnetics are not strong enough to keep bowl stationary for my lab
Response from trotpets.com· Mar 2, 2024
Thank you for the feedback. Please let us know if you are still having problems with the magnets and we would be happy to replace. Thank you.
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Brandon L.
Posted Feb 13, 2024
Product doesnt work as advertised
Product doesnt work as advertised. Even after a replacement mat.
Response from trotpets.com· Mar 2, 2024
Thank you for the feedback.
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Anthony D.
Posted Feb 10, 2024
Trot backs their products!
I wrote Trot regarding a warranty issue and they immediately contacted me about the problem and sent a replacement. Their customer service is outstanding!
Response from trotpets.com· Feb 11, 2024
THANK YOU ! We really appreciate your support and kind feedback ... thank you again and have a great rest of the wknd !
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