Excellent
34 reviews
syncwords.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
What is SyncWords?SyncWords is at the forefront of captioning and subtitling automation for both real-time and pre-recorded content. We bring together experts from the broadcast, machine learning, and web design fields to create truly unique and innovative products.Technology:We use advanced artificial intelligence and automation, developed in-house, in all aspects of the captioning process.SyncWords' goal is to continue innovating its technology, tools and automation to create captions and subtitles with higher quality at more affordable prices, and accessible to all users. We get great satisfaction when customers are able to produce huge cost-savings and efficiencies in their processes.Our solutions: LIVELive Subtitles for Meetings - Deliver real-time captions to online meeting and streaming servicesLive Captions for Event Producers - Deliver real-time captions to live eventsLive Subtitles for OTT & Broadcast - Deliver subtitled programs in 100+ languages around the worldON DEMANDCaption Media - Create high-quality captions quickly and affordably using industry-leading AITranscribe Media - Create captions without a transcript. Human & ASR options availableTranslation & Subtitles - Translate captions & create subtitles in 100+ languages
syncwords.com (syncwords.com) has 34 customer reviews on Rated Honest, with an average rating of 5.0 out of 5.
34 approved reviews, newest moderated first
Carola
Posted
I had a really good experience with SyncWords and Kedar's team running a Spanish event with Portuguese translations. Kedar was very prompt responding to my emails and the team was very professional. I think the time lag between the audio and the live captions should be decreased, and we should have been told with more time in advance that we could provide a list of words in Spanish to add to the software to improve its translating performance.
Bethan B.
Posted
Great service from SyncWords. It really helped us to meet deadlines when delivering to a new client.
Jay
Posted
Syncwords was incredibly reliable. We had over 40 instances where captioning was required during our event. We needed it for Keynote and breakout sessions. There were times we needed Syncword Captioners, times our client was providing captioners and times we needed to do ASR captioning. Kedar, our Syncwords rep, was incredibly on point and ready to adjust to our needs at a moments notice. Will not hesitate to use them again.
Daniel H.
Posted
At our church, we had a Ukrainian family come who spoke very little english. We used the automated captions and translated them live using the Syncwords software. They were able to follow live captions on a laptop, which has aided their understanding of the services. The customer support has been brilliant, in helping us to set this up. The software is easy to use and works exactly how we needed it to.
Bianca
Posted
Our dedicated SyncWords team (Len and Paav) have been extremely helpful throughout the process and have been super responsive, especially since our team did not have the experiencing of implementing closed captioning prior.
Oliver M.
Posted
SyncWords was a great help to us with our live translation needs at a national conference we ran virtually in Canada. They were able to offer us English and French LIVE closed captioning, which was very helpful for our multi-lingual audience. Our only quarrel is that it is quite pricey as a Canadian purchasing their services, because everything is in USD. Not a barrier though, if you can afford it.
ANGELA Van W.
Posted
Super seamless experience, fast response time, great customer service. Every time! Even with my emergency last minute request with a 3 day turnaround :)
Kayla M.
Posted
Vidhya Kannan was really accommodating and flexible. If we return to this service it will be because of the amazing support Vidhya provided
