Nader A.
Posted
Great customer service
Great customer service - Never had an issue with them, very professional
Response from Servbank· Oct 10, 2025
Thank you for sharing your positive experience with us.

Great
300 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1994, Servbank is a banking institution with local roots and national reach. We were built on a foundation of community-orientation, which ensures that no matter who we serve, we do so with the human touch that marks the gold standard of service. We work with individuals, businesses, and communities, so that whether you’re a student, a homeowner, a small business owner, or a community leader, we can help you fulfill your goals. Come create excellence with Servbank.
Servbank (servbank.com) has 300 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
300 approved reviews, newest moderated first
Nader A.
Posted
Great customer service - Never had an issue with them, very professional
Response from Servbank· Oct 10, 2025
Thank you for sharing your positive experience with us.
Christine C.
Posted
After forgetting to make a payment for the first time , on top of never being late, the Serv Bank associate who worked with me was absolutely Great . He understood, and was very pleasant to work with in order to resolve my mistake . Thank You Serv Bank for this Associate of which I do regret not remembering his name, but I’m sure you can look this Associate up. He did great, and was completely supportive and understanding.
Response from Servbank· Oct 10, 2025
Thank you for sharing your positive experience with us.
John M.
Posted
Great job on the call. Very professional and helpful. I could understand what she was saying and she was very clear with the information she was providing.
Response from Servbank· Oct 10, 2025
Thank you for sharing your positive experience with us.
Charade G.
Posted
As a client I want you forbearance Shelly who is my contact person has been very helpful very knowledgeable and very kind when you're going through financial stress it is good to know that the mortgage company that you have still have some compassion for its clients and I appreciate that I appreciate her so much for being kind
Response from Servbank· Oct 10, 2025
Thank you for sharing your positive experience with us.
larry B.
Posted
this place sucks they wont prove who they are,,thier caller id says they arent who they say they are....they want you to prove who you are everytime you call but wont prove who they are...when you call the real servbank number they say they have nothing to do with the mortgage part of the company..when they took over on my loan they didnjt transfer my automatic payments and are charging e late fees for something that is thier own faults....i advise everyone who had a mortage with servbank to sue them over thier caller id and misidentfying who they are.....
Courtney G.
Posted
Experience was great with excellent feedback and processing regarding escrow questions!
Response from Servbank· Aug 20, 2025
Thank you for sharing your positive experience with us.
Arthur C.
Posted
Great service!
Response from Servbank· Aug 13, 2025
Thank you for sharing your positive experience with us.
Patrick T.
Posted
Very good with my needs
Response from Servbank· Aug 13, 2025
Thank you for sharing your positive experience with us.