Judy T.
Posted
Quick response time.
Kristi contacted me right away as I was concerned about the change from TMS to ServBank. That quick response gave me confidence in the switch from TMS to ServBank.

Great
300 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1994, Servbank is a banking institution with local roots and national reach. We were built on a foundation of community-orientation, which ensures that no matter who we serve, we do so with the human touch that marks the gold standard of service. We work with individuals, businesses, and communities, so that whether you’re a student, a homeowner, a small business owner, or a community leader, we can help you fulfill your goals. Come create excellence with Servbank.
Servbank (servbank.com) has 300 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
300 approved reviews, newest moderated first
Judy T.
Posted
Kristi contacted me right away as I was concerned about the change from TMS to ServBank. That quick response gave me confidence in the switch from TMS to ServBank.
Lorelai E.
Posted
Kristi always makes our experience great! We need more customer-focused people like her!
Geoffrey H.
Posted
I got locked out of my account as my mortgage had been sold to another lender and I had missed the communication. I got contacted directly by Kirsti Schleicher, VP of customer experience, to explain and sort it out. Very hard to expect customer service beyond direct outreach from the leadership team!
Kathryn S.
Posted
I got an email stating that my Mortgage was being drafted from my checking account and I did not authorize this. I contacted serve Bank via the Facebook app, and Christie was wonderful investigating this complaint, and showing me that the email was sent to me an error, which was a great relief.