Great
2,747 reviews
ReflexMDHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Try ReflexMD Today ReflexMD makes weight management simple. Our innovative telehealth platform connects consumers directly with board-certified physicians, enabling high-quality care in the comfort of home. Our white-glove concierge service, through our Wellness Advisors, guides consumers on every step of their wellness journey, providing education and motivation as well as convenient, affordable access to provide GLP-1 weight management medications. Real solutions. Doctors who care. Results you see and feel. That’s the ReflexMD promise. Contact Us ReflexMD is changing the way people manage their health. First Stop: weight management. We’re addressing America’s obesity epidemic by providing consumers access to the GLP-1 medications. We believe healthcare should be accessible and reliable for everyone, so we’re building a future where high-quality care and treatments are always within reach.
ReflexMD (reflexmd.com) has 2,747 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
2,747 approved reviews, newest moderated first
Laurie A.
Posted
So far, easy experience. Received my package quickly. Would recommend.
Response from ReflexMD· Oct 6, 2023
HI Laurie, We're delighted to hear about your positive customer service experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out.
Consumer
Posted
I received empty syringes two consecutive shipments. Sent email to a doctor, but didn’t get a reply. Thankfully, in response to my review, I received a phone call from Jennifer who confirmed that my shipments did not contain medication. She promised to sent me a vial of medicine and issue a credit for second shipment. I am looking forward to start using the medication when it arrives. 😊
Response from ReflexMD· Oct 6, 2023
Hello Consumer, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. I have requested more information from you through Trustpilot so we can identify your account and address your concerns immediately. Thank you for the opportunity to make things right.
Karen
Posted
Just received my first shipment and will begin the program. Getting approved and getting the meds was super easy. Here’s Hoping loosing the weight will be that easy.
Response from ReflexMD· Oct 4, 2023
Hi Karen, We're delighted to hear about your positive customer experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey. You got this!
Tc
Posted
I was really impressed, my meds showed up on time and placed in a cooling box just as how they explained. Everyone has been such a big help. Thank you so much .
Response from ReflexMD· Oct 4, 2023
HI Tc, We're delighted to hear about your positive customer experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.
Bobbi T.
Posted
I ordered Semaglutine and was charged 297$ immediately. A month into it no product so I contacted them and they said I’d get a 100$ credit. No product, no credit in 3 months. This is a scam and I would be afraid to inject myself with anything they send you. Never received product! BEWARE
Response from ReflexMD· Oct 4, 2023
Dear Bobbi, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. We are reaching out to you to solve this issue, thank you for the opportunity to make things right.
Jennifer L.
Posted
I placed an order. Money deducted from my account. No shipping status. Noone returns my emails. This may be a scam
Response from ReflexMD· Oct 4, 2023
Hi Jennifer, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. I have looked into your account. You signed up and canceled the same day. The team responded to you twice that same day and a refund was provided. I can assure you we are not a scam. We hope to earn your business in the future.
Sherry S.
Posted
Was working with a different company and had been unable to fill the prescription in over a month due to supply chain issues. Just received my first order from this company and thus far am pleased that they have done what they said they would. Much pricier without being able to use insurance, but if they can actually keep delivering the meds then it's worth it.
Response from ReflexMD· Oct 2, 2023
Hi Sherry, We're delighted to hear about your positive customer experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.
Terry
Posted
What a great easy experience! Getting approved was fast and simple, I had a doctor assigned immediately to answer any questions, and Reflex MD sent me emails multiple times a day telling me where i was in the process and then the status of my order. My meds arrived perfectly cold-packed by FedEx this morning. REALLY impressed with their efficiency and turn around time.
Response from ReflexMD· Sep 30, 2023
Hi Terry, We're delighted to hear about your positive customer experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.
