ReflexMD Reviews | Read Customer Reviews of reflexmd.com

ReflexMD Reviews | Read Customer Reviews of reflexmd.com

ReflexMD reviews

2,747 approved reviews, newest moderated first

Dick K.
Posted Jan 4, 2024
Why did I only receive a one week…
Why did I only receive a one week injection? Will I receive one every week?
Response from ReflexMD· Jan 5, 2024
Hello, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. I have requested your information here through Trustpilot so we can locate your account and reach out directly to solve this issue. We look forward to making things right.
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Florence T.
Posted Jan 4, 2024
Was a great experience
Was a great experience
Response from ReflexMD· Jan 15, 2024
Hello Florence, Short and sweet, we will take it! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.
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Don M.
Posted Jan 4, 2024
No way to cancel account on web page
No way to cancel account on web page. They redirect to an email form or phone number. Two emails and 1 phone call have gone unanswered. In addition they are price gouging, taking advantage of a shortage in Semaglutide to overcharge.
Response from ReflexMD· Jan 4, 2024
Hi Don, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. We are working through a slight backlog from the holiday season. We will be reaching out to you today to make sure we process your request. Thank you for the opportunity to make things right.
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Barbara O.
Posted Jan 4, 2024
The initial response was very quick…
The initial response was very quick even though it was over the Christmas Holiday weekend.
Response from ReflexMD· Jan 15, 2024
Hi Barbara, Thank you! We're delighted to hear about your positive customer experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.
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Dannetta H.
Posted Jan 4, 2024
Injections work.
I had deleted my previous review which was not the best. ReflexMD called me and we worked through details and dosages of the meds which apparently I needed a higher dose because of metabolism. They fixed my shipping issue. In three weeks I have now lost four pounds.
Response from ReflexMD· Jan 4, 2024
Dear Dannetta, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. We are working diligently to catch up from the Holiday season. Good news, your order has shipped. We will reach out to you today. Thank you for the opportunity to make things right.
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nohphd
Posted Jan 3, 2024
Some delay because I ordered over the…
Some delay because I ordered over the Christmas holiday but order approved on 12/29, posted on 1/2 and received on 1/3. All in all, a very positive experience to date.
Response from ReflexMD· Jan 15, 2024
Hello, We're delighted to hear about your positive customer experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.
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Paige Mitchell D.
Posted Jan 3, 2024
They won’t respond to questions about the meds
I’m taking the meds as directed but don’t feel like it’s working. I sent an email asking about possibly increasing my dose but no response. It says you will have access to ask questions anytime and will get a prompt answer but nothing. Good thing I wasn’t having a real problem since they abandon you once your order is shipped.
Response from ReflexMD· Jan 4, 2024
Hello Paige, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. The best way to discuss the dose is with your assigned doctor. You have 24/7 access to the doctor the doctor chat in your customer portal. We will be reaching out to you today to make sure we answer all your questions. Thank you for the opportunity to make things right.
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robert
Posted Jan 3, 2024
a ease of use
a ease of use
Response from ReflexMD· Jan 6, 2024
Hello Robert, We're delighted to hear about your positive customer experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.
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