Great
1,597 reviews
RefillsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.
Refills (refills.com) has 1,597 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
1,597 approved reviews, newest moderated first
Laura
Posted
The turnaround from requesting to shipment was quick. The practitioner asked me a few questions and everything was processed quickly. Communication is excellent and packing and shipping were seamless.
Response from Refills· Jan 15, 2026
Thank you so much for your kind words! We're so glad to hear that you experienced quick turnaround and seamless service. We really appreciate your feedback!
Danelle
Posted
This company is thorough and efficient and their medication is high quality. I appreciate all of those things in a GLP1 provider. Would use them again for sure!
Response from Refills· Jan 15, 2026
Thanks for sharing your experience! We’re proud to provide thorough, efficient service and high-quality medication. It means a lot to know you appreciate these qualities in a GLP1 provider. We look forward to serving you again!
Steven
Posted
Very easy to input information and I got results very quickly. The doctor assigned to me reviewed my information and my prescription was filled shortlythere after.
Response from Refills· Jan 15, 2026
hank you for your feedback! We're delighted to hear that the process was easy and that you received your prescription quickly. Our team is committed to providing fast and smooth service!
Shannon J.
Posted
Refills.com offers the greatest tirzepatide prices. No labs required and you can pause your membership at any time. Pure tirzepatide (no additives) and amazing customer service. I love that I can order one vial at a time. Refills.com is the greatest! 🩷💉❤️
Response from Refills· Jan 15, 2026
We're delighted to know that you find our tirzepatide prices and subscription options to your liking! Providing the best value and easy access is what we strive for. Thanks for loving Refills.com!
Clare H.
Posted
Quick service
Response from Refills· Jan 15, 2026
We appreciate your feedback! We look forward to continuing to serve you!
PS
Posted
Customer service was great. I received my product on time according to the emails.
Response from Refills· Jan 15, 2026
We're so happy you had a positive experience! We're committed to providing great customer service and ensuring on time delivery. Thanks for your review!
nt
Posted
I’m giving this 2 stars as of now, I’m hoping it will turn around. Communication is slow, as well as the shipping. Clear and concise instructions? There are none. If you want or need any kind of guidance or response or help with medications - do not go thru this service!
Response from Refills· Jan 15, 2026
Thank you for sharing your feedback. We're sorry to hear that your experience has been less than satisfactory. We understand your concerns about slow communication, shipping delays, and the lack of clear instructions. We are committed to improving these areas and would like to help resolve your issues. Please contact us through [email protected] so we can provide the support and guidance you need. We appreciate your patience and hope to turn your experience around.
Jake
Posted
So far refills.com has been great everything went smooth and the product seems to working like expected. Thank you.
Response from Refills· Jan 15, 2026
Thank you for your feedback! We're glad to hear everything went smoothly and that the product is working as expected. We appreciate your trust!
