Inda S.
Posted
Great customer service
I had a chance to correspond with Emma today regarding cancelling two recurring orders that I did not recall setting up. Emma was fantastic. She was prompt and thorough with her responses. Her follow through was spot on. I appreciate that Emma is the caliber of employee that is hired by Puppy Pad as it to the quality of the company and the product. I will certainly recommend your company in the future, in part to Emma’s service.
Response from PuppyPad· May 21, 2026
Hi Inda, Thank you so much for such a thoughtful review 🌟 Your kind words truly mean a lot to us. We’re delighted to hear that your experience felt smooth and well taken care of from start to finish. Knowing that the support you received left such a positive impression, and that you’d recommend PuppyPad because of it, is incredibly meaningful. Thank you again, Inda, for your trust and support. We’re grateful to have you as part of the PuppyPad family. PuppyPad Customer Experience Team


