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Premium Parking - United States Reviews | Read Customer Reviews of premiumparking.com

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Premium Parking - United States

Premium Parking - United StatesReviews of premiumparking.com

Airports & Parking
601 Poydras St, New Orleans, Louisiana

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4.7

Excellent

414 reviews

Premium Parking - United States4.7Excellent

Reviews414 About Contact

Rating breakdown

5 star86%
4 star7%
3 star0%
2 star0%
1 star6%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Premium Parking - United States

US based leader in gateless digital parking. Not to be confused with "Premium-Parking".We live at the intersection of parking and technology. We are a technology company, a parking operator, and network of parking advisors to bring it all together. We built our own custom cloud-based parking management software to run our locations—now you can use it to upgrade yours. We offer an enterprise-class agile solution that's simpler, more powerful and more affordable than the disconnected hardware and app-based offerings of the legacy parking industry giants and venture capital dorm room startups.

Premium Parking - United States (premiumparking.com) has 414 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.

Also known as: premiumparking.com
Website: premiumparking.com
Category: Airports & Parking
Location: New Orleans, Louisiana
Listed on Rated Honest: 2026

Contact & location

(844) 236-2011
premiumparking.com
[email protected]
601 Poydras StNew Orleans, LA 70130

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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 49% of reviews.
Most recent review: October 2026.

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Premium Parking - United States reviews

414 approved reviews, newest moderated first

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Brenda M.
Posted Jan 28, 2026
Ashes was very helpful and pleasant in…
Ashes was very helpful and pleasant in her delivery of information and instructions on resolving my ticket dispute
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Lesley M.
Posted Jan 28, 2026
Kimberly helped me resolve an issue…
Kimberly helped me resolve an issue with the payment portal! I was so grateful for her timely response.
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LMT S.
Posted Jan 28, 2026
Great customer service
Today, I visited the premium parking local office in New Orleans on Poydras. Ms. Kimberly was working the front desk. She was very polite, knowledgeable, and beyond helpful! She assisted me with requesting my spots for a special event. If more people were like her the world would be a better place! Thanks, KFT
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Dannisha O.
Posted Jan 28, 2026
Kimberly from Premium Parking NOLA
Kimberly, was great communicating with me about my inquiry regarding parking. She was very professional and helpful. She explained everything perfectly and down to the detail. Thank you again Kimberly from Getcha Sum Nawlins Seafood wit Soul.
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Shelley Davidescu, L.
Posted Jan 26, 2026
Excellent customer service and prompt…
Excellent customer service and prompt to respond to our inquiry and needs.
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customer
Posted Jan 25, 2026
Good chat
I was glad that I used the chat to resolve a question it had, it was answered very quickly.
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Richard P.
Posted Jan 25, 2026
Very helpful customer service
Very helpful customer service
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Leslie C.
Posted Jan 24, 2026
Top Notch
I can not say enough about the professionalism, efficiency and understanding the situation than the customer service crew at premium parking and don't let me forget timeliness
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