Excellent
6,350 reviews
Pettable ESAHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Michaeline K.
Posted
I was so happy to find help for my pet and myself. It was a easy experience and kind. The application went fast and was finished quickly. Maria was very helpful and I was comfortable with her. My dog is old like me and to be separated was stressful. The dog is quiet but big. A herding dog. I'm so grateful that I found Maria. Thank you Maria!
christopher
Posted
Everything was simple, very straight forward. Listened intently to my answers and asked follow up questions. Then helped me understand the next steps in the process in getting my animal certified.
Tamika
Posted
The steps to follow and information provided on time and concise. The therapist was AWESOME.
Ronay
Posted
They are knowledgeable and efficient.
Grace
Posted
The guy gave me my letter which I am grateful for but he took quite a bit of time just talking about himself and how much money he was making doing this on the side. It did make me uncomfortable because I expected him to stop and focus but I had to interrupt and tell him it was giving me anxiety and that I wanted to move on.
E.Merced
Posted
The representative that I spoke with was extremely rude, and would cut me off when answering their questions. She sounded like she had just woken out of bed and questioned whether I even needed an ESA; just extremely rude while I already have mental disabilities and going through a very rough separation. I am not sure that I will be using pettable anymore because of this person.
Response from Pettable ESA· Dec 8, 2022
Hi Elize, We're very sorry to hear about your experience with one of our therapists. This is not the kind of experience that we wanted you to have. Please feel free to reach out at [email protected] to guide you on the next steps on how we can resolve this. We're here to help out.
Destiny
Posted
Please provide Doctors who are available for follow up after purchase
Response from Pettable ESA· Dec 8, 2022
Hi Destiny, we are taking notes of your feedback and we appreciate you for sending this over. If you need further assistance with your ESA needs, please reach us at [email protected] so we can better assist you. Thank you.
Alissa
Posted
Marv was very kind and made it easy to talk about what I'm going through. Overall, great experience
