Excellent
6,350 reviews
Pettable ESAHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Wendi+Karass-Horvath
Posted
Loved the social worker I interacted with
Response from Pettable ESA· Nov 10, 2022
Thank you for your review! We do our best to connect our clients to experienced and reliable clinicians :)
Kayla
Posted
The process was WAY less scary than I thought. Put me at ease, and it was very quick which is exactly what I needed.
Dwarf
Posted
Marie Chacon was amazing to work with. Very professional, kind and empathetic and helped make everything about my process easy and clear to understand. Can't recommend her enough!
Response from Pettable ESA· Nov 10, 2022
Thank you for your review! We are so happy you enjoyed your experience with Marie and Pettable!
Mongoose
Posted
Marie listened, pushed me on additional support to consider and was clear about the process.
Riston
Posted
The ease in how my needs were met!
Kaitlin
Posted
Very easy and not overwhelming to do in the slightest. Was contacted right after putting in the request and had a confirmation email of when someone would meet with me immediately after!
April
Posted
Experience so bad i thinkbyall are running a scam. Horrible customer service reps that barely speak english. Therapist that cant even find my account. I just want my refund so i can throw the whole experience away.
Response from Pettable ESA· Dec 13, 2022
Hi April, we'd like to assist you better. Please reach us at [email protected] so we can help you out.
Patrick M.
Posted
Pound for pound best company to use for ESA. Everything is run smoothly and it’s extremely affordable. They offer anything you could possibly need for your service/emotional support animal. 10/10 recommend. Bonus points I ended up getting a therapist out of this too.
