Excellent
6,350 reviews
Pettable ESAHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Stacie S.
Posted
Kya Miller, LICSW, LCSW was quick, to the point and had me taken care of in no time!!!
Response from Pettable ESA· Jan 6, 2026
Hi Stacie, Thank you so much for sharing your experience! We’re glad to hear that Kya provided quick and efficient support and had everything taken care of in no time. It’s great to know the process felt smooth and straightforward for you. Thank you for letting Pettable be part of your ESA experience!
Tanisha G.
Posted
This was a really great experience. It was very easy to navigate and easy to be able to talk to a professional about my problems. The process was a quick turnaround and I feel like the customer service was top tier.
Response from Pettable ESA· Jan 6, 2026
Hi Tanisha, Thank you for sharing such a wonderful and detailed review of your experience with Pettable! We’re thrilled to hear that the platform was easy to navigate and that speaking with a professional felt comfortable and supportive for you. It’s great to know that the process had a quick turnaround and that our customer service met your expectations. Providing responsive, top-tier support is a priority for us, and we’re so glad we could deliver that for you. We truly appreciate your feedback and look forward to continuing to support you now and in the future. Thank you again for choosing Pettable for your ESA needs!
Joleen M.
Posted
My rental office took the letter with no questions at all. I was so nervous
Response from Pettable ESA· Jan 6, 2026
Hi Joleen, Thank you for sharing your experience with Pettable! We’re so glad to hear that your rental office accepted the letter without any issues. We completely understand how nerve-wracking that situation can be, and it’s wonderful to know everything went smoothly for you. Providing peace of mind and helping ease that stress is exactly what we strive for, and we’re happy we could support you through the process. We truly appreciate your feedback and look forward to continuing to support you. Thank you again for choosing Pettable for your ESA needs!
Samantha J.
Posted
Outstanding customer service, especially working with Daniela . The team was knowledgeable, responsive, and truly went above and beyond to ensure everything was handled seamlessly and smoothly. It’s rare to find service this attentive and reliable. Would absolutely recommend.
Response from Pettable ESA· Jan 6, 2026
Hi Samantha, Thank you for sharing such a wonderful review of your experience with Pettable! We’re thrilled to hear that you received outstanding customer service and that Daniela made such a positive impression. It’s great to know that our team was knowledgeable, responsive, and went above and beyond to ensure everything was handled smoothly. Providing attentive and reliable support is very important to us, and your recommendation truly means a lot. We sincerely appreciate your feedback and look forward to continuing to support you now and in the future. Thank you for trusting Pettable for your ESA needs.
Cloe
Posted
I spoke with Kya and The process was smooth and efficient. Communication was clear, and everything was handled professionally. I appreciated how respectful and understanding they were. Overall, a good experience.
Response from Pettable ESA· Jan 6, 2026
Hi Cloe, Thank you for sharing your experience with Pettable! We’re happy to hear that your conversation with Kya went smoothly and that the process felt efficient, clear, and professional. It’s especially meaningful to know that you felt respected and understood throughout your experience. Providing thoughtful, supportive care and clear communication is very important to us, and we’re glad that came through for you. If you have any other questions or need support in the future, we’re always here to help. Thank you for trusting Pettable for your ESA needs!
Estrella
Posted
I was super anxious and was not sure what to expect, but Kya Miller was amazing! The process was quick and easy. I received my ESA letter shortly after. I would highly recommend for first time users!
Response from Pettable ESA· Jan 6, 2026
Hi Estrella, We’re so happy to hear that Kya Miller helped ease your anxiety and made the process quick and easy for you. It’s wonderful to know you received your ESA letter shortly after and felt supported throughout the experience especially as a first-time user. We truly appreciate your recommendation. Thank you for letting Pettable be part of your ESA experience!
A M.
Posted
My therapist was there for me right when I needed. So easy to schedule and makes you feel comfortable and rest assured that you will be able to keep your best friend with you!
Response from Pettable ESA· Jan 6, 2026
Hi A M, Thank you so much for sharing your feedback! It’s wonderful to hear that scheduling was easy and that you felt comfortable and reassured throughout the process. Supporting you so you can keep your companion with you is exactly what we strive for, and your feedback truly means a lot. Once again, thank you for trusting Pettable for your ESA needs!
grace
Posted
I renewed my ESA letter today with Kya. She is very helpful and very friendly and efficient. She was even able to get to me early due to a cancelation so she didn't waste any time. Have had a great experience with her both times I have delt with Pettable Esa. Thank you so much Kya!
Response from Pettable ESA· Jan 6, 2026
Hi Grace, Thank you for sharing such a wonderful review of your experience with Pettable! We’re thrilled to hear that your ESA letter renewal with Kya went smoothly and efficiently, and that she was able to accommodate you early due to a cancellation. It’s fantastic to know that her helpfulness, friendliness, and efficiency made both of your experiences with Pettable positive. We’ll be sure to pass along your kind words to Kya, she’ll truly appreciate it! We sincerely appreciate your feedback and look forward to continuing to support you. Thank you again for trusting Pettable for your ESA needs!
