Pettable ESAReviews of pettable.com

Response from Pettable ESA· May 6, 2026

Hi Raissa, Thank you so much for sharing your experience! We’re delighted to hear that Kya was great to work with and that your renewal process was smooth and hassle-free. It’s wonderful to know you received your letter the very next day after your conversation. We truly appreciate your kind words and feedback. Thank you for trusting Pettable for your ESA needs!

Response from Pettable ESA· May 6, 2026

Hi there, Thank you for sharing your experience, and we’re truly sorry for the frustration you encountered during checkout. We also want to sincerely thank you for your service. We want to clarify that Pettable does offer one-time ESA evaluation and letter options; however, some pages may also display optional add-ons or subscription-based services depending on the package view or promotions shown at the time. These should never be required to complete a basic evaluation, and we’re sorry if the checkout experience made it feel otherwise or appeared restricted or unclear. We take feedback like this seriously, especially regarding pricing transparency and accessibility for veterans. Your comments will be shared with our team so we can improve how options are presented and ensure clearer, more respectful communication of what is required versus optional. If you’re open to it, we’d appreciate the opportunity to review what happened on your end and help clarify or resolve any concerns. Please reach out to us at [email protected] or (855) 920-0323 so we can assist you directly. Thank you again for your feedback.

Response from Pettable ESA· May 6, 2026

Hi Barbara, Thank you so much for your kind words! We’re delighted to hear that you found the process simple, intuitive, and exceptionally professional. We truly appreciate you taking the time to share your experience. Thank you for trusting Pettable for your ESA needs!

Response from Pettable ESA· May 6, 2026

Hi Kalani, Thank you so much for sharing your experience! We’re glad to hear that despite initial skepticism, your experience with Pettable was positive and that you found our team professional, fast, and easy to work with. We truly appreciate your trust and your kind feedback. Thank you for trusting Pettable for your ESA needs!

Response from Pettable ESA· May 6, 2026

Hi Kristen, Thank you for taking the time to share your experience with us. We’re glad to hear you’ve found the platform easy to use and that it has helped you keep your pet by your side during a difficult time. We’re truly sorry to hear that your most recent interaction felt less supportive than expected. We understand how important it is to feel heard and treated with care throughout the process, and what you described is not the experience we aim to provide. We also hear your concerns regarding renewal requirements and how added steps can feel overwhelming, especially when you’re managing financial stress. Your feedback is important, and we appreciate you being honest about how this impacted your experience. We’re grateful you’ve trusted us so far, and we appreciate you taking the time to share your thoughts as they help us continue to improve. Thank you for trusting Pettable for your ESA needs!

Response from Pettable ESA· May 6, 2026

Hi Heather, Thank you so much for sharing your experience! We’re delighted to hear that Kya provided a thorough and supportive evaluation and that she ensured all your needs were met for registering your two ESA dogs. It’s wonderful to know the process felt calm, understanding, and not stressful. We truly appreciate your recommendation and your kind feedback. Thank you for trusting Pettable for your ESA needs!

Response from Pettable ESA· May 6, 2026

Hi Carlos, Thank you so much for your kind words! We’re glad to hear you found the process fast, reliable, and just what you were looking for. We truly appreciate you taking the time to share your feedback. Thank you for trusting Pettable for your ESA needs!

Response from Pettable ESA· May 6, 2026

Hi Jonette, Thank you so much for sharing your experience! We’re glad to hear your provider handled your request in a timely manner and that the information provided was clear, professional, and easy to understand. We truly appreciate your kind words and feedback. Thank you for trusting Pettable for your ESA needs!