Pettable ESA Reviews | Read Customer Reviews of pettable.com

Pettable ESAReviews of pettable.com

Mental Health

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4.7

Excellent

6,350 reviews

Pettable ESA4.7Excellent

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Pettable ESA

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. ‍ 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. ‍ 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.

Pettable ESA (pettable.com) has 6,350 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.

Also known as: pettable.com
Website: pettable.com
Category: Mental Health
Listed on Rated Honest: 2026

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Pettable ESA reviews

6,350 approved reviews, newest moderated first

Paul W.
Posted Jul 3, 2026
Best option to get the landlord off your back.
Everything was convenient and upfront as far as service prices are concerned and after my therapist verified my housing letter, my apartment complex had no other choice but to accept my support dog. Thank you for all of your time and help!
Response from Pettable ESA· Jul 6, 2026
Hi Paul, Thank you so much for sharing your experience! We’re thrilled to hear that you found the process convenient and that our pricing was clear and transparent from the start. It’s especially wonderful to know that your therapist’s verification helped your housing letter be accepted, giving you the support you needed to keep your emotional support dog by your side. We truly appreciate your kind words and are grateful we could assist you throughout the process. Thank you for trusting Pettable for your ESA needs! Warm regards, The Pettable Team
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Leah A.
Posted Jul 3, 2026
I really appreciated how prompt the process was.
I really appreciated how thorough the online questions were. My therapist was well advised of my situation and needs prior to our appointment. This really helped in streamlining the entire process.
Response from Pettable ESA· Jul 6, 2026
Hi Leah, Thank you so much for sharing your experience! We’re delighted to hear that you found the online questionnaire thorough and helpful. It’s wonderful to know that your therapist was well prepared before your appointment, allowing the process to be smooth, efficient, and focused on your needs. We truly appreciate your kind feedback and are glad we could make the experience as streamlined as possible. Thank you for trusting Pettable for your ESA needs! Warm regards, The Pettable Team
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Shemi R.
Posted Jul 1, 2026
Pettable is the best ESA support
Pettable is the best ESA support and outstanding service! The licensed therapist I spoke with was professional, knowledgeable, and compassionate, and the assessment letter helped me with my building dispute instantly. I'm really glad I chose Pettable and their bundle because it comes with so much goodies and help for I and my ESA. I definitely would recommend Pettable to anyone in need of their services. Thank you, Pettable!
Response from Pettable ESA· Jul 1, 2026
Hi Shemi, Thank you so much for sharing your wonderful experience! We’re thrilled to hear that our licensed therapist provided professional, knowledgeable, and compassionate support, and that your ESA letter was able to help resolve your housing situation so quickly. It’s also great to know that you’ve found value in the bundle and the additional resources and support it provides for you and your ESA. Your recommendation means a great deal to us, and we’re honored to have been part of your journey. Thank you for trusting Pettable for your ESA needs! —The Pettable Team
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Javille
Posted Jun 30, 2026
Was great fast
Was great fast, informative and heard my concerns
Response from Pettable ESA· Jul 1, 2026
Hi Javille, Thank you so much for sharing your experience! We’re delighted to hear that the process was fast, informative, and that you felt your concerns were heard throughout. Providing compassionate and attentive support is exactly what we strive for. We truly appreciate your kind feedback. Thank you for trusting Pettable for your ESA needs! —The Pettable Team
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Jamie L.
Posted Jun 30, 2026
The worst experience I’ve had recently…
The worst experience I’ve had recently period. I was connected with a horrible woman called KAREN FRONTCZAK who was rude, repeated the same questions over and over, and seemed to not understand what she was selling. From start to finish this woman was nasty, people calling are often suffering from serious mental health issues from prior service and I left this call feeling much much worse. Steer clear of this Walmart-esque ESA service.
Response from Pettable ESA· Jul 6, 2026
Hi Jamie, Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience left you feeling unsupported and frustrated. We understand how important it is for every interaction to be handled with patience, empathy, and respect, especially when our clients are seeking assistance for mental health-related needs. Your comments are very concerning to us and do not reflect the standard of care we strive to provide. We'd appreciate the opportunity to review your experience internally and better understand what happened. If you're willing, please reach out to us with the email address associated with your account so we can investigate your case further and follow up with you directly. Warm regards, The Pettable Team
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Amanda
Posted Jun 29, 2026
It was easy and quick to do
It was easy and quick to do
Response from Pettable ESA· Jul 1, 2026
Hi Amanda, Thank you so much for sharing your experience! We’re delighted to hear that you found the process easy and quick. Making the experience as simple and efficient as possible is always our goal. We truly appreciate your kind feedback. Thank you for trusting Pettable for your ESA needs! —The Pettable Team
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Paula M.
Posted Jun 29, 2026
A good service for a reasonable price
A good service for a reasonable price
Response from Pettable ESA· Jun 29, 2026
Hi Paula, Thank you so much for your kind feedback! We’re delighted to hear that you found our service to be valuable and reasonably priced. Providing a high-quality experience at a fair cost is something we strive for every day. We truly appreciate you taking the time to share your experience. Thank you for trusting Pettable for your ESA needs! —The Pettable Team
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Caitlin R.
Posted Jun 29, 2026
Easy, efficient and professional!
Kya was very professional and I have been helped for the past 3 years using her services. It has been a stress free easy process each time.
Response from Pettable ESA· Jun 29, 2026
Hi Caitlin, Thank you so much for sharing your experience! We’re delighted to hear that Kya has provided you with professional, reliable support over the past three years. It’s wonderful to know that each renewal has been a stress-free and easy process, and that you’ve continued to have such positive experiences. We truly appreciate your continued trust and kind feedback. Thank you for trusting Pettable for your ESA needs! —The Pettable Team
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