OPT TelescopesReviews of optcorp.com

Fair pricing, honest service, on time shipping...All ya need and should want...

I purchased a set of used binoculars. Found out they are no longer made and they arrived damaged in a way that made them Un-Useable. Opt should never have re-sold these garbage binoculars. Opt is a rip off.

OPT staff is very helpful. Answers questions quickly. Prices are good and the 5% off is nice too. I will continue to buy my astronomy equipment from OPT if and when it gets back in stock. One thing I don't like is having to pay up front for an item that is back ordered. I think a partial down payment should suffice until the item becomes available.

Finally was able to speak to a person about shipping delays. I know a lot of people have the same situation where they ordered months ago and have received radio silence from OPT regarding their order. I'd like to share my convo with them to help assure people but this is in no way an excuse for their actions. After being on hold for hours the day before we finally had a woman answer the phone. She couldn't have been nicer and was helpful. She confirmed our order was still back logged but they were still shipping out orders daily. She gave us an estimate that it would still be a few more months and later confirmed it won't be until august when the order is shipped. for reference we placed the order Dec 7th. This is of course not ideal but at least we felt assured this wasn't a scam or that they had closed. I wish they would do a better job at updating customers on their status and they should not have taken orders if they couldn't fill them in a reasonable timeframe. I hope this answers some questions to others and maybe sways so concerns.

I ordered some telescope parts 2 months ago. I contacted them for a refund because it’s been too long and I need to buy the parts as soon as possible somewhere else that actually has them. They charged my credit card immediately upon placing the order. Usually when you order something the charge is made only once it’s shipped. I’m going to ask once more, then dispute the charges on my credit card. Don’t buy anything here.

I received a defective item and contacted them. Contacted twice. Called the third time on hold 45 minutes. Chat stated they would contact the manufacturer before providing an exchange. I asked for a refund at week 2. Asked fir a refund again the following day. Third day I chatted them up after no response. Said they would send a return label. Never received. Called to talk to management. Label received. Never again with this company.

They sent the wrong item. I requested a return authorization on Feb. 17. They replied by email the next day stating: "Thank you for you response! I have forwarded this information to our shipping department so that we could begin the process for your return. Once I hear back from them, I will provide you with the instructions for your return/exchange. We sincerely apologize for sending you the wrong cable. Please let us know if you have any additional questions or concerns." Today is March 30 and I haven't heard from them since. No emails, no phone calls answered, nothing. Avoid this 'business' at all cost.

Fast delivery and good customer service