Ron M.
Posted
Worst customer service ever
Worst customer service ever. The standard 2-3 business days to respond is a lie. Stay away and avoid this company.
Poor
76 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
OPT carries top-quality telescopes, astronomy cameras, mounts, & accessories online. From beginner telescopes to professional observatories, OPT has it all.
OPT Telescopes (optcorp.com) has 76 customer reviews on Rated Honest, with an average rating of 2.7 out of 5.
76 approved reviews, newest moderated first
Ron M.
Posted
Worst customer service ever. The standard 2-3 business days to respond is a lie. Stay away and avoid this company.
Clinton S.
Posted
Exactly same issues as other reviews. Beware, Optcorp will never answer your calls or emails for support. When you try to cancel you order, they will ignore you. You will have to call your credit card company and file a fraud claim to stop them from charging you for orders you no longer want to wait months for. You have been warned.
Georgenes C.
Posted
Really bad company Won't send my eyepiece for my telescope They don't even answered the phone calls to let us know what going on Doesn't have option to cancel the purchase
Greg
Posted
This company SUCKS! Try calling them before you place an order. You cant!!!! They put you on hold for up to an order, then disconnect you. If the phone allows you to place the call at all. Their website states they have items in stock, then a month later, you will realize they do not have them in stock. Good luck cancelling the order. They not only will ignore you, they will not refund your money, because they refuse to cancel orders. Even ones where they have items on backorder for months!!! You have been warned. If you ignore this review, get ready for a customer service nightmare. And expect to battle with your credit card company in order to get your money back. Good luck!