Excellent
445 reviews
Newtek BankHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Newtek Bank is listed under Banking & Money.
Newtek Bank (newtekbank.com) has 445 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
445 approved reviews, newest moderated first
Gary H.
Posted
Great response time. Made the whole process go smoothly. Thaks to all.
Response from Newtek Bank· Jun 4, 2026
Thank you for your review. We are pleased to hear that our team provided you with an outstanding experience.
Chad
Posted
Customer service was great. Responsive, accurate, and fixed my problem quickly. I hope they keep up these solid standards.
Response from Newtek Bank· Jun 4, 2026
We appreciate your positive feedback and remain committed to maintaining these high standards.
Dawn C.
Posted
Michael Mann was amazing. I made a mistake regarding my account and needed to get a wire out right away. Mr. Mann walked me through the process and was able to get it expedited.
Response from Newtek Bank· Jun 4, 2026
Thank you for your positive review. We are pleased to hear that our team was able to guide you through the process and help expedite your wire request.
Thomas L.
Posted
Ja’Kira was very helpful in sorting out our problems getting our account set up. We are an elderly couple and our problems stemmed from our difficulties with technology and memory lapses. On multiple calls Ja’Kira was very patient, understanding and knowledgeable about fixing our mistakes. We are glad we switched to Newtek.
Response from Newtek Bank· Jun 4, 2026
Thank you for your thoughtful review. We are pleased to hear that our team was helpful in assisting you with your account setup.
Paul U.
Posted
Edward Trippett did an amazing job explaining the program and keeping us up to date.
Response from Newtek Bank· Jun 4, 2026
Thank you for your thoughtful review. We are pleased to hear that our team clearly explained the program and kept you informed throughout the process.
jmeacham
Posted
Great interest rates and great tech support. People like Biridiana are the reason why I stay with NewTek
Response from Newtek Bank· May 28, 2026
Thank you for your kind review. We’re pleased to hear our team provided a professional and seamless experience for you.
Kip R.
Posted
Ja'Kira in customer service was very helpful to expedite the transfer of funds between accounts. Overall my experience with Newtek has been very positive.
Response from Newtek Bank· May 28, 2026
Thank you for the review. Providing excellent customer support is always our priority. Thank you for choosing NewtekBank.
Larry M.
Posted
Great Experience... Patient, Professional and Knowledgeable. Stayed connected until my issue was resolved.
Response from Newtek Bank· May 28, 2026
Thank you for the positive review. Providing excellent customer support is always our priority. Thank you for choosing NewtekBank.
