Poor
11,886 reviews
MrFluffyFriend™Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Rated Honest, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Kay O.
Posted
The product is excellent quality but I would suggest getting a bigger size than you think you need as sizes run very small
Response from MrFluffyFriend™· Jan 26, 2023
Hello! We are happy to know you and your pet had a positive experience at MrFluffyfriend. Looking forward to seeing you again soon! 🐾️
Georgie
Posted
My little dog just loves it !x
Response from MrFluffyFriend™· Jan 24, 2023
Nothing makes us happier than knowing your pet loves the bed. Thank you so much!
RODNEY O.
Posted
Very good product our little dog loves it well worth the money. Thanks
Response from MrFluffyFriend™· Jan 24, 2023
Nothing makes us happier than knowing your pet loves the bed. Thank you so much!
Linda S.
Posted
Ordered 2 Mr Fluffy as Christmas gifts. They never came and Shipping info stopped after Chicago. I’m in Washington State. No good trying to get money back so far. Beware this company is a fraud.
Response from MrFluffyFriend™· Jan 18, 2023
Hi Linda! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
Elise B.
Posted
Awesome dog bed, but a little small, so I ordered an XL. Beauty loves this bed. Very soft and comfortable.
Response from MrFluffyFriend™· Jan 24, 2023
Nothing makes us happier than knowing your pet loves the bed. Thank you so much!
Ed D.
Posted
The return policy is a joke! I wanted to return a dog bed but was told I had to ship it to China. It would cost me more to ship it than it is worth. I ended up keeping it at a reduced price.The bed was never opened or used.
Response from MrFluffyFriend™· Jan 21, 2023
We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
Mrs D.
Posted
I ordered a dog bed from My Fluffy Friend on 28th Nov. It has still not been delivered on 30th Dec. According to tracking it was delivered on 27 Dec at 20.27. I was at home at this time and it certainly was not delivered to my address. No record of it being delivered to a neighbour or safe place was provided
Response from MrFluffyFriend™· Jan 18, 2023
Hi Mrs. Durham! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
Raymond G.
Posted
I was a trifle disappointed by the size and the design of it but gave it to our Chihauhau instead who loved it The pictures in the advert gave the impression it was much more inclusive and that whole unit was at one level when in fact it was a piece in the middle with another piece around the edges.My border collie did not like it however and prefers her Woolly rug or my bed instead. In both places she can keep an eye on me. I will not buy it again in the present design.
Response from MrFluffyFriend™· Jan 20, 2023
Hi, Raymond. We are very sorry for any inconvenience this may have caused you. We understand where you are coming from, and we are sorry to hear that you are experiencing this issue. We try to constantly improve them with helpful feedback like yours. Thank you and have a nice day! - Team MrFluffyFriend™
