Poor
11,886 reviews
MrFluffyFriend™Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Rated Honest, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Jennifer T.
Posted
I have not received my parcel and your support team are of no help.
Response from MrFluffyFriend™· Jan 18, 2023
Hi Jennifer! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
Evelyn C.
Posted
My puppies never want to get off it. Straight inside and straight on the fluffy bed. They lay there whole bodies out and sleep straight away. Love it so much ❤️❤️❤️
Response from MrFluffyFriend™· Jan 26, 2023
Hi Evelyn! Nothing makes us happier than knowing that your pet loves the bed. Thank you so much for your positive feedback! 🐾️
Hilary T.
Posted
Dog likes it.
Response from MrFluffyFriend™· Jan 26, 2023
Hi Hilary! Nothing makes us happier than knowing that your pet loves your bed. Thank you so much for your positive feedback! 🐾️
Geneviève L.
Posted
My 11 y.o. dog (mini Goldendoodle) weighs 45lbs and the XL bed is a bit snug for him but he loves it!! I was a bit skeptical at first because he normally sleeps on the carpet or the sofa. Right away he went inside it and now he uses it a lot, goes in and curls up in it with his head resting on the raised sides. The only negative is how long it took to receive (well over a month) and the horrible smell of chemicals??. The smell took a few days to go away completely and also it took several days for the bed to fully fluff up. Overall I would recommend this product.
Response from MrFluffyFriend™· Jan 20, 2023
Hi, Geneviève. Getting positive feedback from fur parents we serve is always a joy. Thank you for pointing out to improve our product and delivery services in the future. I want to assure you that your feedback does not go unnoticed. Thank you and have a nice day! -Team MrFluffyFriend™
Vicki Anderson Perth, ND P.
Posted
Delivery. Was VERY SLOW. MY MAIN CONCERN IS THAT I’M WAITING FOR MY GUARANTEED, 30 DAY, UNCONDITIONAL REFUND, DUE TO THE FACT THE BED I ORDERED & HAD SENT TO HORACE, ND HAS A “VERY STRONG” PLASTIC SMELL , MAKING IT UNUSABLE 😖‼️. I’ve been in contact with Mary a # of times, but I’ve not heard back about when I’ll receive my full refund of $83‼️PLEASE REPLY SOON ‼️
Response from MrFluffyFriend™· Jan 21, 2023
We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
Darlene L.
Posted
Package was great. Not have to worry about being damaged. Right color was sent. Was shocked on how quickly it started to get fluffy taking it out of Package. Can't wait to see how our dog reacts to his new bed. 😍
Response from MrFluffyFriend™· Jan 26, 2023
Hi Darlene! Thank you so much for the 5-star review! We only want what's best for your beloved pet.🐾️
Nancy F.
Posted
Beds arrived when promised. A little confusion with one, but got my question answered quickly. Our pups weren't sure at first, but they are used every day now...they love them, and so do we!
Response from MrFluffyFriend™· Jan 26, 2023
Hi Nancy! Nothing makes us happier than knowing that your pet loves the bed. Thank you so much for your positive feedback! 🐾️
Mandy
Posted
After reading reviews thought I’d get one for our chihuahua Alfie wasn’t sure what size to get decided on a small which is perfect for him he absolutely loves it I was able to track progress of delivery and arrived in just over two weeks which was perfect can’t seem to upload photo they would say it all
Response from MrFluffyFriend™· Jan 26, 2023
Hi Mandy! We are happy to know you and your pet had a positive experience at MrFluffyfriend. Looking forward to seeing you again soon! 🐾️
