Patricia
Posted
Everything went relatively well except…
Everything went relatively well except for the problem I had trying to transmit the prescription

Excellent
11,626 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
11,626 approved reviews, newest moderated first
Patricia
Posted
Everything went relatively well except for the problem I had trying to transmit the prescription
Richard S.
Posted
I ordered prescription reading glasses. I don't know why you can't make the simplest of lenses. This is the second time you have tried to fix the problem, I don't know why you can't get it right. I sent you my brand new prescription that I received on October 5, 2020. Yet, instead of getting prescription reading glasses I got junk. And you did it two times. Absolutely no excuse and I intend to get my money back. I will never use you for anything ever again. Total and complete waste of my time.
Ryan
Posted
They promoted a 20% savings that they refuse to honor.
Clive H.
Posted
Very helpful staff, accurate ordering, fasr shipping and affordable prices.
Dion B.
Posted
LensDirect is the bomb dot com!!! Fast turnaround, great value, high-quality lenses, and communicative customer service! I'll be a customer for a long time to come!
Susan I.
Posted
good service good value
Pat H.
Posted
i was down to 5 days of contacts ordered they were here within 3 days. Thank you
Kevin G.
Posted
Rx was wrong in both eyes when I received my glasses. I’ve reached out to my assigned representative twice asking for resolution, but I still haven’t received a reply. Waste of time and money.