Excellent
11,626 reviews
LensDirect.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
11,626 approved reviews, newest moderated first
Shari V.
Posted
I have been waiting since Oct 19th for my lenses. I have emailed and called and I am still waiting. This morning I have called and cannot get through to company. Whoever is answering calls has no reception on their phone. I have been disconnected 2x. I need my contacts for my job...If I get no response I want my payment refunded and I will go to another company. I have never had any problems with previous companies. Thank you
ENRIQUE D.
Posted
Good service. Fast shipping. Arrived within 3 days. Love Lensdirect
April W.
Posted
They sent me someone else’s contacts and still haven’t sent me mine. Very unprofessional and not customer service oriented. Will not buy from them again
Matthew M.
Posted
Great prices, fast delivery!
Wardon O.
Posted
Great website, been using for years
Jimmy W.
Posted
Great customer service
mnm
Posted
Love how affordable contacts are here, especially in times like these. Product is always in stock and easy to find. Check out is a breeze...upload picture of prescription and they take care of the rest. Shipping is very fast, I always receive my order within a few days. All good things with lensdirect.com.
Katherine S.
Posted
I’ve ordered contacts from LensDirect a few times and I’ve never had any issues. Always great prices and always delivered in a timely manner. Great company.
