Great
463 reviews
IdentityIQHonesty, pricing, process and quality scores appear once 5 customers have rated them.
IdentityIQ® services offer top-rated identity theft protection and credit monitoring. We have helped protect the credit and identity of more than 3 million members since 2009. Our identity theft protection plans are designed to help consumers and their families find peace of mind in all stages of their financial lives. We are passionate about providing our members with always-on credit monitoring and identity protection.Our features include monthly 3-bureau credit reports and scores, the fastest fraud alerts in the industry, dark web and internet monitoring, $1 million in identity theft insurance underwritten by AIG, VPN and anti-virus protection, and 100% U.S.-based customer support and identity restoration specialists. Our plans also offer on-time utility payment reporting to help improve your credit scores. IdentityIQ offers 4 main plans, which start as low as $6.99 per month. Our 100% U.S.-based Customer Care Centers are located in all three time zones and available to personally assist customers six days a week.IdentityIQ is the flagship brand of IDIQ®, recognized as one of the fastest-growing industry leaders in identity theft protection and credit report monitoring. The company is headquartered in Temecula, CA, where it quickly has become one of the fastest-growing companies in the nation.
IdentityIQ (identityiq.com) has 463 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
463 approved reviews, newest moderated first
Gtashjae M.
Posted
My experience was great with Identity IQ because of Mr. Ron. He was very professional and knowledgeable about his job. As well, he was patient and understanding.
Response from IdentityIQ· Dec 6, 2022
Thank you for taking the time to leave us a review! We are happy to hear you had a great experience with Ron. We will let him know what a great job he's doing!
JIMMY
Posted
Chris was amazing. Very professional on the phone.. Chris helped me with the whole process and answered all my questions. Very happy and satisfied customer here..
Response from IdentityIQ· Dec 6, 2022
Thank you for your review, Jimmy! We are happy to hear about your amazing experience with Chris! Our Customer Service Team is always happy to assist.
George H.
Posted
They were very helpful. They were also very patient with me considering my inexperience with modern tech. Had to redo several times. As good as the experience was it did not solve the problem. Still getting several pop ups at a time. They did say it may take a few days to be helpful. Will wait to seem
Response from IdentityIQ· Dec 5, 2022
Thank you for sharing your experience with us! If you are still experiencing issues, please give us a call. We are happy to assist.
April
Posted
Kris was very nice and understanding. He even allowed me to call me husband on 3-way! He is the best
Response from IdentityIQ· Dec 5, 2022
Thank you for your review! We are happy to hear you enjoyed your experience with Kris.
Markee M.
Posted
Customer service was extremely helpful and patient
Response from IdentityIQ· Dec 5, 2022
Thank you for your review! Our 100% U.S.-based customer support is happy to assist.
Harvey S.
Posted
Vanessa was concise, professional, efficient and courteous. It was a great experience and I was able to get my issues resolved, thanks to Vanessa.
Response from IdentityIQ· Dec 5, 2022
Thank you for sharing your great experience with Vanessa! We appreciate you taking the time to leave us a review.
Gerald P.
Posted
Ms. Carmen patience's
Response from IdentityIQ· Dec 5, 2022
Thank you for your review! We appreciate your feedback, Gerald.
Satisfied C.
Posted
The customer service agent Marta was professional and competent. She didn't try to HARD sell the products or services. She gave me the info with confidence and knowledge. She is an asset to the company.
Response from IdentityIQ· Dec 5, 2022
Thank you for your wonderful review! We are happy to hear you had a great experience with Marta. We will let her know what a great job she's doing!
