Poor
346 reviews
ButureHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Buture is a company with nearly a decade of experience in offering high-quality vacuum cleaners, proudly serving over 5 million users worldwide. We have recently expanded our reach by selling our products directly through our website, under our well-established Buture brand.Our product range includes two main lines: vacuum cleaners and portable car jump starters. Our latest vacuum cleaner model, the VC80 Cordless Vacuum Cleaner, is a testament to our commitment to innovation, featuring advanced technology and a design that prioritizes both performance and convenience.At Buture, we are dedicated to providing our customers with reliable, cutting-edge products that make everyday tasks easier and more efficient.You can find all our products and accessories on https://ibuture.com/.If you have any questions, please contact us at [email protected].
Buture (ibuture.com) has 346 customer reviews on Rated Honest, with an average rating of 2.5 out of 5.
346 approved reviews, newest moderated first
Lardy
Posted
Mein Akku-Staubsauger ist noch in der Garantiezeit ausgefallen (der Motor blockiert). Ich versuche seit 3 Monaten den Kundendienst zu erreichen. Auf meine Email und nach 3 weiteren Erinnerungen hat sich der Kundendienst noch nicht gemeldet. Wahrscheinlich gibt es die Firma gar nicht mehr. Ich würde auf keinem Fall neue Artikel bei Ibuture bestellen.
Blaze
Posted
I placed an order with this guys 2 weeks ago and received confirmation my order has been shipped. It’s almost 2 weeks now I haven’t received the order or any further update. I have sent an email and no response. No contact number on thier website either. Pls can someone advise if this is a scam. Am beginning to be worried
Angelos K.
Posted
This company used to sell on Amazon which is where I bought their battery starter but they have since stopped selling on Amazon, presumably due to all the negative reviews. Their battery starter doesn't jump start any battery so please avoid buying from them.
Marie claire T.
Posted
Problème de roulette cassée toujours sous garantie une vingtaine de mail envoyé avec photo et facture depuis 3 mois aucune réponse de leur part . Je vous déconseille d acheter ce produit la garantie est nulle , personne ne répond c’est inadmissible
Dmytro
Posted
I got a JR700 model vacuum on Amazon. It worked just fine for me. After around a year, the wheels on the main brush have fallen off and won't stay in place. I left several requests for their "hussle-free warranty," and oh a surprise - I received none replies 😦 I wrote another email for potential purchase and received several replies, which supports the theory that they do read emails but reply only to those with buying intentions only. I wish I had founded these reviews on Trust Pilot before purchasing.
Phil M.
Posted
Another 1 star - item broke - replied to 1st email and now not responding at all to my response - going to PayPal for a refund.
Roger D.
Posted
Terrible company as their so called customer service never answer any emails. Even though I paid via my PayPal account (thank goodness), I have still not received the item or managed to obtain a refund. They sent me one email showing that my item had been delivered by Evri but the latest information states lost in transit as no physical proof could be produced. See my separate review on Evri delivery company former Hermes.
KGuill.
Posted
Après achat d’un aspirateur VC70 en janvier 2024, les roulettes de la brosse ne tiennent plus car à force de tourner le plastique de mauvaise qualité est usé comme si l’aspirateur avait 5 ans. Je contacte le SAV qui a ne garantie pas cette pièce et ne détaille pas les roulettes mais me vends une nouvelle brosse neuves! Depuis plus aucunes réponses à mes mails
