Poor
346 reviews
ButureHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Buture is a company with nearly a decade of experience in offering high-quality vacuum cleaners, proudly serving over 5 million users worldwide. We have recently expanded our reach by selling our products directly through our website, under our well-established Buture brand.Our product range includes two main lines: vacuum cleaners and portable car jump starters. Our latest vacuum cleaner model, the VC80 Cordless Vacuum Cleaner, is a testament to our commitment to innovation, featuring advanced technology and a design that prioritizes both performance and convenience.At Buture, we are dedicated to providing our customers with reliable, cutting-edge products that make everyday tasks easier and more efficient.You can find all our products and accessories on https://ibuture.com/.If you have any questions, please contact us at [email protected].
Buture (ibuture.com) has 346 customer reviews on Rated Honest, with an average rating of 2.5 out of 5.
346 approved reviews, newest moderated first
Geoff B.
Posted
Bought one of these in the last 6 months and now the battery will not charge and the charger has fallen apart. 6 emails and so far no response to any totally ignored me and the issues. My advice DON’T buy.
Angela N.
Posted
Ditto everyone's comments - DO NOT BUY! Product shoddy, only collected dust, anything bigger than a pea don't worry Buture will be guaranteed to not pick it up. If it does, it falls out after you switch the machine off. I contacted them re the faulty floor roller stopped working. And guess what? Despite the 3 year warranty no response. Twice. Bought a DYSON instead. Why didn't I do that in the first place?? It works. Customer service exists. You get what you pay. Save your money.....don't buy Buture.
Colin J.
Posted
I agree with Patricia's review of BuTure 100%. I sent the following email out last week to two different BuTure email addresses. I did not hear back from one and the other just sent me an ad to buy a new vacuum. I found a third email address when I clicked on support and it stated my order was completed by MaxOne Shop and so I sent an email to them and nothing. I purchased a Buture JR300 from Amazon on May 18, 2023 and have an exra year of warranty as I completed a positive online survey for Buture. Today I tried the vacuum and it will not run. I cleaned the filter just to be sure it wasn't an airflow issue ( I clean it regularly and it was hardly dirty), but it will not run. The 3 battery lights come on, but the motor will not start. Is there a reset button or something? If not I'd like to get a replacment as we are pleased with the vacuum otherwise. They're all over you when "they" want something from you, like a positive review. But when it comes to honoring their warranty, forget it.
CGIGOT
Posted
A fuir absolument ! Pas de service après vente. Aucune garantie.
David
Posted
I bought a Buture VC80 in August 2024. The brush started to come loose after 2 weeks, and it has now stopped working. I have not received any response from the company despite my 'guarantee'. Do not buy this product.
Helen F.
Posted
Post sale assistance is rubbish. I've contacted them via different methods and not had a reply from any of them
Peter R.
Posted
Very disappointed with this cordless cleaner. Less than 14 months old and failing to work efficiently. The dust canister is insecure and has a tendency to fall apart disgorging contents on the carpet. Several emails have been ignored. Steer clear. It does not live up to the hype and I wish I had been more circumspect! Zero after care even with a warranty.
Marco S.
Posted
Ho ordinato un'aspirapolvere che non è mai arrivato, mi hanno detto che il corriere non ha trovato l'indirizzo e lo ha rimandato in azienda e dopo alcune mail mi hanno risposto che appena il magazzino riceveva il pacco mi avrebbero rimborsato,ora non rispondono nemmeno più alle mail ma gli farò pubblicità su istagram Facebook e su tutti i social po ssibili affinché possano imbrogliare meno persone possibile,disonesti.
