GoodRxReviews of goodrx.com

fairly easy. I don't like to have to answer all questions monthly but understand why needed

It has been clear that your company cares significantly more about selling drugs than personal care. One weekend I called and really wanted to speak with someone but was told the could not happen for 3 days and only on a weekday. The only contact I have ever had is text. I will have to wait 5 minutes or more to receive a reply to a some question. Once it took several hours and the person who relplied was now different asking the same questions. She said the they would reach out this week to renew my prescription ... no one has reached out. your customer care is horrible and the only reason for my interfacing with you is price.

Your price was great if I didn’t have RX I wouldn’t be able to get the patches

The online app is difficult to navigate. It asks me to repeat information, sometimes duplicates the updating process, and won't always accept information they ask for so that I have to start over repeatedly. This month I didn't get any prompt to update my prescription at all and trying to find a way to contact my care team is impossible on the website. Very frustrating.

Because that's medicine doesn't work for me

I would recommend. The patient support is great. They are always on it.

Its been a seamless experience. Customer service has been great. All my questions have been answered when you ask something on a chat message. The pricing for the medication is the best. Keep up the great work. Thank you

It’s simple, fast, and easy