Great
474 reviews
FamiPrintsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
BE A PART OF YOUR MEMORIESWe help people celebrate their Anniversary, Wedding, and Birthday in the most unique way by providing custom unique products that can't be found anywhere else.The Story Behind FamiPrintsCreated since 2020 by a group of young Designers and Entrepreneurs from Vietnam. We have created thousands of creative personalized products and have been serving hundreds of thousands of customers around the world, helping them have an unforgettable Anniversary and Wedding, ever!We believe strongly in excellent products and exceptional service can make a huge different in customer experiences. We want to be "A part of your memories".That's why we promise to deliver the finest of both.Our founding team are from Vietnam. Our headquarters are based in Detroit, USA. Besides, we have partners' factories in Canada, the UK, Australia, and the EU.All for just one simple goal:Make you happy.
FamiPrints (famiprints.com) has 474 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
474 approved reviews, newest moderated first
Mike M.
Posted
Great fast delivery, very happy with the print.
Response from FamiPrints· Aug 5, 2026
Thank you so much for your wonderful review! We're delighted to hear that your order arrived quickly and that you're happy with the print. Your kind words mean a great deal to our team. Thank you for choosing us. We truly appreciate your support and hope to have the pleasure of serving you again in the future!
Ken M.
Posted
Unfortunately, the anniversary gift I sent wasn’t received. I was surprised that they had not acknowledged receiving it so a month later I asked and she said that they had received someone else’s and they had no idea who they were. The bad news is the order got mixed up. The good news is that the company is making good on it and re-printing everything.
Response from FamiPrints· Aug 5, 2026
Thank you so much for your review and for giving us the opportunity to make things right. We're very sorry again for the mix-up with your original order. We checked and saw that your replacement was successfully delivered on August 1st, and we sincerely hope it arrived safely and met your expectations. Thank you for your patience and understanding throughout the process. We truly appreciate your support and hope to have the opportunity to serve you again in the future.
Heather B.
Posted
My husband ordered something for me it was delivered with the wrong date. We have contacted Customer service 3 times with no response. We have a large photo sitting in my garage that we can do nothing with that we paid for. DO NOT ORDER FROM HERE!
Response from FamiPrints· Jul 28, 2026
Hi, We sincerely apologize for the frustration and inconvenience. Our customer service team previously replied to your email requesting photos of the item so we could verify the incorrect date, but we did not receive a response. To avoid delaying the resolution any further, we have already processed a replacement with the corrected details. Please rest assured that it is currently being prepared, and you should receive it within the next few days. We truly appreciate your patience and hope the replacement arrives exactly as expected.
Kyle
Posted
Wrong date was put on what I ordered. There is no customer service number to call only emails. It took the company 2 weeks to reach out to me and asked me to send a picture of the item that was wrong. I responded same day and now it has been two weeks since I’ve heard anything back. I never leave reviews but I can’t get over how no one has reached out to make anything right. I don’t even want a refund just want the mistake corrected. Don’t recommend.
Response from FamiPrints· Jul 21, 2026
We're truly sorry for your experience and sincerely apologize for the lack of communication. After reviewing your case, we found that your previous email was unfortunately filtered into our spam folder, which delayed our response. We completely understand how frustrating this must have been, especially when you were waiting for a resolution. We'd really appreciate the opportunity to make this right. We've reached out to you by email and are ready to send a free replacement with the correct date. Please check your inbox (and spam folder if needed) and reply to us so we can prioritize your replacement right away. Thank you for bringing this to our attention, and we hope to have the chance to restore your confidence in our service.
Beatrice C.
Posted
I absolutely love my canvas I bought for my daughter's birthday! It turned out perfect and to my exact specifications for sure!!! I will definitely be ordering from you guys again and will tell my friends as well. Thank you.
Matt G.
Posted
Looked great and delivered very fast!
Michael P.
Posted
Product came out great and was delivered in a timely manner
Mary Lou N.
Posted
What went right? Have been trying to connect with someone ANYONE for over a week. Bland AI responses with no results in sight. Ridiculous!
