Average
577 reviews
Family PandaHonesty, pricing, process and quality scores appear once 5 customers have rated them.
In 2017, a bunch of artists with a passion for limited edition t-shirts started selling designs on Facebook fanpage. In 2018, Family Panda brand was officially launched. At Family Panda, you will find perfect gifts for your family, such as mugs, apparel, blankets and home décor ideas on all occasions. Our artists and loyal followers are the creative blood in our cottony veins. We thrive on their ingenuity, bringing only the best designs to life.To find out more about Family Panda and to read some Frequently Asked Questions, please go to our service section, or you can always contact us using our contact page.
Family Panda (familypanda.co) has 577 customer reviews on Rated Honest, with an average rating of 3.4 out of 5.
577 approved reviews, newest moderated first
Mona V.
Posted
Adorable mug- perfect message for the occasion- exactly as described!!! A++++
Response from Family Panda· Nov 3, 2020
Thanks for the awesome review, Mona! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
kelly S.
Posted
Fantastic product, fast delivery, fuss free transaction! Thankyou very much for this great item
Response from Family Panda· Nov 3, 2020
Thank you so much for your kind words, Kelly. We really appreciate you taking the time out to share your experience with us! We look forward to working with you again in the future!
Elise K.
Posted
The things I purchased came in a timely manner and were just like the pictures!
CB
Posted
Took way too long to ship. By the time I received my order, Father's Day was over.
Response from Family Panda· Nov 3, 2020
Dear Cayela, We are sorry for the unpleasant experience you had with us. Our customer service has contacted with you, could you please check your email so we can support you? Thank you so much!
Daniel D.
Posted
Ordered a family canvas. It arrived with one name missing and another spelled wrong. After my complaint I was sent another. This time all names were there but the same name was misspelled even after I had corrected the spelling in the email. The birthday it had been purchased for came and went without getting the correct canvas. It was a complete waste of money.
Response from Family Panda· Nov 11, 2020
Dear Daniel, Thank you for taking our partial refund offer and as mentioned in our email, if you like any item on our store for this coming Christmas season, please feel free to send us an email for a unique 10% discount coupon as we do care about our customers and there is nothing more important than making our customers happy. Look forward to providing you with better service in the future. Best regards, Family Panda Store.
Juan L.
Posted
I love how big it was, all the beautiful colors and how fast I received it thank you!
Response from Family Panda· Nov 3, 2020
Dear Juan, We are so happy to hear that you love our product and service. Hope we have more chances to support you with the best service in the future.
Ramiro H.
Posted
Great quality only thing is maybe letting the customer know approximated delivery but other then that I live it will definitely buy again
Response from Family Panda· Nov 3, 2020
Dear Ramiro, Thank you so much for your kind words. We sincerely appreciate you taking the time out to share your experience with us. We will definitely work harder to provide you and others with better service in the future.
Vanessa P.
Posted
Love the cup, we are a FUN sense of humor kinda family and we all enjoyed it from the kid’s to my husband and I. Was a little disappointed bc I ordered the bigger one and it’s pretty tiny but it works.
Response from Family Panda· Nov 3, 2020
Dear Vanessa, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Since you ordered a 11 oz mug, if you need our assistance in purchasing a bigger mug, please do not hesitate to let us know via our email [email protected]. Rest assured that we will try our best provide you with all the information you need.
