Average
577 reviews
Family PandaHonesty, pricing, process and quality scores appear once 5 customers have rated them.
In 2017, a bunch of artists with a passion for limited edition t-shirts started selling designs on Facebook fanpage. In 2018, Family Panda brand was officially launched. At Family Panda, you will find perfect gifts for your family, such as mugs, apparel, blankets and home décor ideas on all occasions. Our artists and loyal followers are the creative blood in our cottony veins. We thrive on their ingenuity, bringing only the best designs to life.To find out more about Family Panda and to read some Frequently Asked Questions, please go to our service section, or you can always contact us using our contact page.
Family Panda (familypanda.co) has 577 customer reviews on Rated Honest, with an average rating of 3.4 out of 5.
577 approved reviews, newest moderated first
Lilian Rios G.
Posted
I did not recieve my purchase
Response from Family Panda· Nov 4, 2020
Dear Lilian, We are sorry for the unpleasant you had with us. Our customer service has contacted with you, could you please check your email so we can support you? Thank you so much!
Tammy H.
Posted
Ordered a father's day shirt and it came way late. I'm not a happy customer
Response from Family Panda· Nov 6, 2020
Dear Tammy, We are sincerely sorry for the negative experience you had with us. Since we always want to make sure that our customers receive quality products, it did take a bit more time if we detected any element affecting the product quality. Once again, we would like to apologize for the late delivery and we hope we will have another opportunity to provide you with better service since we have been trying to improve learning from our past mistakes. If you want to purchase anything from Family Panda again, we will always welcome our kind customer and we have saved a unique discount coupon just for you to use in this coming Christmas season. Look forward to hearing from you again soon and best regards.
Jasmine K.
Posted
Quite satisfied with my order. My husband loved it.
Response from Family Panda· Nov 3, 2020
Dear Jasmine, We are so happy to hear that you are satisfied with our product and service. Hope we have more chances to support you guys with the best service in the future.
Patricia
Posted
Great product and very soft
Response from Family Panda· Nov 6, 2020
Dear Patricia, Thank you so much for your kind words. We are so happy to hear that you are satisfied with our blankets and service. Hope we have more chances to support you with the best service in the future.
Brittany
Posted
Horrible! Tried many times to find out where my package was and never got any answers. Didnt even recieved the item! Absolutely terrible place to order from. Will never do it again.
JerRon R.
Posted
Got what I expected but has a wrinkle in it
Response from Family Panda· Nov 3, 2020
Dear Robinson, We truly apologize for any mistake on that product. Our customer has contacted you to support so could you please check you email? Thank you so much!
terry B.
Posted
Dhl has had package over 3 days. P.O. has better service and they would of had my item delivered by now. Call a P.O. to have rep talk to you about cheaper better quicker service with P.O.
Response from Family Panda· Nov 3, 2020
Dear Terry, We are sorry for any unpleasant experience you had with us. Our customer service has contacted with you, could you please check your email so we can support you? Thank you so much!
Jessica P.
Posted
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