Great
576 reviews
Energy Control Technologies, Inc.Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Energy Control Technologies is a value added partner for the entire HVAC/BAS Industry. EnergyControl.com sells a variety of product solutions for controlling heating, ventilation and air conditioning systems. In addition to the HVAC market, we are a leading supplier of building automation, energy and environmental sensors and control peripherals for energy management applications.We provide products and services to the smallest of maintenance departments all the way to some of the largest facilities and multi-site management groups in the world. Our team focuses on what is best for the customer first, nothing else matters. We work to provide the fastest lead times at competitive prices all the while providing world class service and product information to all parties involved.WE CARE ABOUT AND VALUE OUR CUSTOMERSEnergyControl.com's trusted valve take-off service team is experienced and will work with design engineers, control contractors and mechanical contractors to determine what products best fit their application.Energy Control offers reliable industry leading products from over 50+ manufacturers. When you shop at EnergyControl.com, you are gaining a partner. We strive to work hard for every single customer and treat them like family so they keep coming back.
Energy Control Technologies, Inc. (energycontrol.com) has 576 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
576 approved reviews, newest moderated first
Robert C.
Posted
Very fast response to my order.
Response from Energy Control Technologies, Inc.· Oct 19, 2022
Hello there, We are so glad that you had a great experience with us, and we look forward to taking care of you in the future. Thank you for your business!
Contractor
Posted
I had an issue with delivery of a control valve, turns out the shipping company lost it. The staff at Energy Control got me a replacement quickly. they always do a good job and deliver quality products.
Response from Energy Control Technologies, Inc.· Sep 14, 2022
Hi Mark, I am glad we were able to get this straightened out for you and we’re so happy you enjoyed your experience with us, and we look forward to serving you in the future. Feel free to reach out to us at [email protected] with any questions, comments, or for any product sourcing needs you may have as we are happy to assist in any way we can. Thank you for your business!
Classic Air I.
Posted
S. FL controls supply vendor that will meet your company's competitive needs. Joe Manfra their warehouse manager was very proactive to our company needs and lead time.
Response from Energy Control Technologies, Inc.· Aug 4, 2022
Hi there, We are so happy that you got to interact with Joe! He is a newer member of our leadership team, and we love having him. Joe is always customer focused and makes sure his team is too! We are happy to serve you and look forward to getting you taken care of no matter what you need. Please feel free to reach out to us directly at [email protected] with any questions, comments, and for any product sourcing needs you may have as we are happy to assist in any way we can.
customer
Posted
Still have not received the item or a reason why. No one is answering my emails.
Response from Energy Control Technologies, Inc.· Jul 1, 2022
Hello there, You emailed us today at 2:39 p.m., and I responded to your email personally at 2:48 and told you that your order was slated to ship out today. I also let you know that I searched all of our phone records and emails and that was the first communication from you that I could find. Your order shipped today, and our warehouse team sent you the tracking information at 4:40 today. So, to recap- you emailed us and 9 minutes later you received a response with a resolution, and your order shipped today. We thank you for your feedback.
customer
Posted
Terrible communication.
Response from Energy Control Technologies, Inc.· Jun 29, 2022
Hi there, I’m sorry that you feel our communication is lacking. You sent us an email on Monday, 6/27, at 8:19 A.M. asking when your order would be shipping, and we responded to you at 11 A.M. when we received your ship date from the manufacturer. Going forward, please feel free to contact us at [email protected] with any inquiry you may have.
customer
Posted
Simple transaction. No problems at all.
Response from Energy Control Technologies, Inc.· Jun 23, 2022
Hi there, We are so happy you enjoyed your experience with us, and we look forward to serving you in the future. Feel free to reach out to us at [email protected] with any questions, comments, or for any product sourcing needs you may have as we are happy to assist in any way we can.
Gateway Power S.
Posted
Highly recommend your company. Excellent communication and super fast shipping. What more could anyone ask for! Thank you
Response from Energy Control Technologies, Inc.· Jun 22, 2022
Thank you so much for the kind words, we take great pride in treating every customer like family and we look forward to serving you in the future! Feel free to reach out to us at [email protected] with any questions, comments, or for any product sourcing needs you may have as we are happy to assist in any way we can.
customer
Posted
I need to get in touch with someone from Energy Control Technologies as I ordered N.C. contacts and they sent N.O. contacts.
Response from Energy Control Technologies, Inc.· Jun 22, 2022
Hello there, I searched through all of our emails and phone logs, and I can’t find any record of you trying to contact us before this review. I am looking at your order, which you placed online, and where you ordered four (4) of the Normally Opened (N.O.) contact blocks, and that is what you received. I am going to send over the email confirmation of your order which our system sent you at the time the order was placed, and I will include our customer service team. They will then begin the RMA process for you to return the mistakenly ordered contacts and we will send you 4 or the Normally Closed (N.C.) ones. You can always give us a call at 888-739-8400 or email us at [email protected] With any questions, comments, concerns, or sourcing needs you have as we are always happy to assist in any way we can.
