Energy Control Technologies, Inc.Reviews of energycontrol.com

great price, said free shipping but was charged for shipping.

You tell me to call for a ship date then no one answers and I have to leave a message. What's my ship date for my one item order??? Lets see how long it takes for you to reply.

I like the pricing and availability of the products. I order a few items and received only one . But after 25 minutes of trying to call and speak with someone ( which felt like I was getting the run around ) someone answered and pointed me to the right department. After no successful contact via phone I sent an email that was answered 20 to 30 minutes after sending it. Which at the time they need it to check there stock to see if I was telling the truth, it also said they where over on there stick count and will send out to me asap. Which I did get a notification that is had shipped that day. but it pushed my job another week , I did respond with thanks. I wish they would have apologized for the error on their end that goes a long way personally to own there mistake .

Will review once I receive order

The shipping time is too long

The item(s) I purchased have yet to be shipped out to me. Purchase confirmation is dated 23 December 2021.

The 3 stars are because I ordered an item that said ships in 1-2days and 10days later I get an email from Stephanie telling me that it wont ship out for another 7 days, so I ask why and many days later I still don't have a reason why and my account tells me that the order is still pending. I have ordered before and received my item quickly, so I'm still happy with the company and the items they have, just not with the communications.

Ordered part, only to find out a day later that it was backordered. Understand that this day and age, things are tough to get but would have loved to have known at the time of ordering. Will wait to see how long it takes to get it before making my final judgement.