Excellent
5,295 reviews
Dutch VetHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Homepage Why Dutch? How it Works Dog Anxiety Dog Allergy Pharmacy At Dutch, we’re big believers in providing pets with the highest quality of life possible. How do we do this? With science-backed, personalized treatment delivered directly to the homes of pet owners. We know vet appointments can be inconvenient for pet parents and — even worse — stressful for pets. By leveraging telehealth solutions, we’re able to bypass these hurdles and spend more time getting to the root of your pets’ quality-of-life issues. We specialize in treating chronic, curable conditions such as anxiety, allergies and obesity, and proudly employ top veterinarians from across the country to do so. We encourage all of our pet parents to leave us a review so we can continue to improve our business in bringing relief and comfort to your best friends.
Dutch Vet (dutch.com) has 5,295 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
5,295 approved reviews, newest moderated first
Ken L.
Posted
Questions answered and a clear treatment plan was provided
Response from Dutch Vet· Dec 12, 2025
We're happy to hear that we answered your questions and provided a clear treatment plan. Thank you for your feedback!
Sarah R.
Posted
I think this company is a full on fraudulent SCAM. The second after I paid for a membership, it pops up that they will not be able to “see” my pet since he hasn’t had a physical in the past 12 months. They REFUSE to REFUND my money, you can’t get anyone on the phone, just ONE email saying “sorry we don’t refund money”…This is ridiculous, read all of the REDDIT reviews, they’re just as bad for a whole slew of different reasons. I really hope they get taken down.
Response from Dutch Vet· Dec 12, 2025
We’re sorry for the frustration this caused, that’s never the experience we want our members to have. Before signing up, we do require customers to enter the state they reside in, and the system displays any regulations or limitations based on that state’s veterinary laws. This includes situations where a recent in-person physical exam is required before telemedicine services can be provided. This morning, you reached out outside of our business hours, and our automated system sent instructions on how to cancel while also letting you know that if you needed further assistance, you could reply and our team would help once they were online. We do return calls in the order they’re received, and our queues were a bit busy this morning. However, given the number of attempts you made to contact us, we escalated your case so our team could prioritize it. Our team is in the process of having this canceled and refunded due to not being able to use the service in your state, and we’re glad we were able to get that resolved promptly once our team was available. We understand how this situation could feel frustrating, and we appreciate you giving us the chance to review and address it. If there’s anything else you need, please let us know, we’re here to help.
Brooks
Posted
Great experience with Dr. Skelton. Experienced, knowledgeable, and thorough. Highly recommend.
Response from Dutch Vet· Dec 12, 2025
We're happy you had such a positive experience. We appreciate you recommending our practice and for your kind words.
Deborah H.
Posted
The Dr was very concerned and very knowledgeable about the issue my dog was having.
Response from Dutch Vet· Dec 12, 2025
We're happy to hear that the doctor's knowledge and concern were helpful for your dog's issue. Thank you for your positive feedback!
Jonathan
Posted
Worst waste of money ever. If I need a vet and have a sick pet who is prescribed meds why do they let the pet suffer for 4 days before they even ship the meds. Total scam unless you need flea and tick or other non-illness meds. But then chewy is cheaper. Replying to the lies from dutch.com this way. They said there’s a faster shipping way but I will point out both of their shipping methods. The earliest they would get it to me was seven days seven days is a lot of diarrhea to clean up on a dog that’s half great Dane like I said total and complete waste of money unless the vet is willing to send the prescription to a proper dog supply company like chewy or someone else you simply cannot rely on Dutch for any medication you need other than long-term preventive medicine.
Response from Dutch Vet· Dec 12, 2025
We’re very sorry to hear about your experience, we never want a pet or their person feeling frustrated or unsupported. Our goal is always to make care as accessible and timely as possible, so we take feedback like this seriously. We do offer several shipping options, including standard and rush shipping, as well as the ability to transfer prescriptions to a local pharmacy when faster pickup is needed. That said, Dutch is not meant to replace in-person or emergency care, and any situation requiring urgent attention should always be seen by a local veterinarian right away. We’d really like to understand what happened in your specific case so we can review the timeline and help resolve any issues. We’ve reached out here for more details and appreciate you taking the time to share this feedback.
Ann
Posted
My dog gets scared easily & does not do good at a regular vet practice so this was perfect for us. The doctor understood my dogs issues & was able to diagnose her problem & give us meds to remedy the situation.. For a first experience I am HIGHLY pleased with Dutch!
Response from Dutch Vet· Dec 12, 2025
We're happy to hear that your dog's first experience was a positive one! It means a lot to us that we could provide a comfortable environment and effective care for your dog's specific needs. Thanks for your feedback!
Lori W.
Posted
As a first timer it was nice to get a one on one conversation without the hassle of loading my pets In to be checked out. The vet was very helpful, friendly and love the recommendations to solve my dogs issues.
Response from Dutch Vet· Dec 11, 2025
We're happy to hear that you found the consultation helpful and friendly! It's great to know our recommendations were valuable for your dog's needs. Thanks for your feedback!
Michelle H.
Posted
Dr Kordis was amazing and took the time to explain all options and future outcomes based on the new treatment plan. Highly recommend!
Response from Dutch Vet· Dec 11, 2025
We're happy to hear that the options and outcomes were clearly explained. We appreciate you highly recommending our services and sharing!
