Aon Affinity Travel PracticeReviews of aontravelclaim.com

Very easy to fill out the claim and attach the required documentation using the form on their webpage. Overall, a very positive experience.

Aon Affinity's Claims process was so easy. The forms were easy to find and complete; they were very clear about what documentation they needed; it was easy to upload that information; and, best of all, the claim was processed and paid very quickly! I was very pleased and highly recommend getting their insurance when you are traveling.

Easy to use online reports

Terrific company with fast and helpful response to my claim. The best I have ever dealt with.

Our claim was reviewed and settled quickly. All correspondence was simple to submit and acknowledged in a timely manner.

Aon processed our claim. They requested significant abilities to do so, including a medical information release claim request and a signed document from a doctor. It was onerous. But they did refund us right after all the paperwork was complete. They provide a legitimate service.

We had to cancel our birthday cruise because I had been sick ever since my surgery 4 months prior. I was afraid to get on an airplane and then cruise ship because I seemed to catch everything that came near me. I had been on antibiotics 3 times in 2 months. I expected Aon to fight me on the reimbursement since I didn't have one specific emergency medical situation that caused the cancel. Instead, they paid the claim without argument. I had to submit a form from the doctor, but it was accepted and not questioned. I was very pleasantly surprised.

The online links didn't do what they were supposed to do so we had to call the 800 # but once we got a rep she was very helpful and thorough. Everything was completed in the time frame she quoted and the cruise refund was fast.