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740 reviews
Yesoul FitnessHonesty, pricing, process and quality scores appear once 5 customers have rated them.
At Yesoul Fitness, we're passionate about revolutionizing the way you approach health and fitness. By leveraging the latest technology, we offer a range of smart fitness equipment and interactive training solutions designed to make your workouts more efficient, engaging, and accessible. Our products seamlessly integrate with mobile applications to provide you with personalized fitness guidance, real-time feedback, and a diverse array of online classes that cater to different fitness levels and preferences.We believe in combining high-quality hardware with innovative software to create a holistic fitness experience that motivates you to lead a healthier lifestyle, regardless of where you're starting from. Whether you're a seasoned fitness enthusiast or just beginning your journey, we provide the tools and support you need to achieve your health and fitness goals. At Yesoul Fitness, we're more than just a brand; we're a community dedicated to helping you become the best version of yourself.
Yesoul Fitness (yesoulfitness.com) has 740 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
Showing 38 reviews with 4 stars · Clear filters
John
Posted
I purchased the TS3 treadmill, the spin bike & the rowing machine. I am happy with all three machines so far. I have an issue with a faulty jack for the screen which is currently being addressed. The support line is very efficient in dealing with any issues as they arise. So far I am happy with my purchases. John...Ireland.
Karen S.
Posted
The quality of product is amazing. Slight delay in arrival but the customer service team were communicative and expectations were met. Happy with the purchase, product and experience.
Travis W.
Posted
So far so good. Just got the bike earlier this week. Very easy to assemble, instructions are very clear. Tried it out once and the bike glides like nothing is under you. Can’t wait to get in to riding it more and getting in to more challenging routines.
David
Posted
Honest review. Have had a Peloton bike since 2019, increasingly cross at the price they charge bike owners for their app I was semi-relived when the screen started misbehaving. I had the choice of buying a new screen (£500), new bike (£2000) or switching and reducing app level to something more reasonable. Thought long and hard about a Yesoul bike (ultimately bought the G1M Plus). Arrived promptly, simple to put together and after adjusting the crank slightly (arrived loose) I was away. Good things - Price (£500 is a lot of money but it's a lot less than a Peloton) - Build quality (am 3 rides in, seems ok) - Much cheaper classes (the streaming method is great) - soundbar very good, screen quality also ok. - flywheel is so quiet, much quieter than Peloton Annoying things - do check that your phone is valid for screen sharing before buying - many aren't, have had to source a reconditioned samsung specifically for the bike after arrival, Google pixel and iphone didn't work. - handlebars - are low (I'm 6'3") and uncomfortable (very little padding) - bottle holders are in a daft place - resistance is weak. I reckon what would have been a "50" on the Peloton is more than a "90" on the Yesoul so a really strenuous climb is all but impossible and the "knob" seems a bit disconnected from the resistance. It's also quite light so when you put the power down it will jump and move. - Native software is basic - you'll want to change the saddle Don't regret the purchase (yet) will see how it goes over time.
Tahlia H.
Posted
I purchased the GM1 because it looked like such great value for money, and I was right. The bike arrived and the quality is amazing and I found it fairly straightforward to put together - albeit that part of the process was not ideal, the team were supportive in their communication and offered 3 months of free app access to compensate for slow shipping time. I’ve had so much fun using and have to say I’d highly recommend. I plan on purchasing the treadmill next!
LolaJ
Posted
Aug 20 - Edit: While slow, it ended up taking over a month to get settled, I will say that Yesoul returned my money and did not try and get out of it. Their emails always take 1-2 days to respond, but they were polite and ultimatly did fix the issue with a refund. For that I will give 4 stars, the 1 star loss is simply due to the time it took to get resolved. July 23: Received treadmill on July 23rd and reported an E4 motor error the same day. Motor didn't work at all. Response was fast and they shipped a new motor. 2 weeks later it still hadn't arrived, not their fault it's FedEx issue. BUT the issue comes in with asking for a replacement or refund and going through days of back and forth
Response from Yesoul Fitness· Aug 17, 2026
We’re sorry for the frustration you’ve experienced, especially after reporting the motor issue on the day your treadmill arrived. We understand that having a new treadmill that you cannot use for several weeks is understandably disappointing. We appreciate your patience while the replacement part was in transit. We also understand your concerns regarding the subsequent communication and the lack of a clear resolution after you requested an alternative solution. Our team is reviewing your case carefully, including the previous communications and the options that have been discussed. A dedicated support specialist will contact you again to continue working with you and help move the matter toward a proper resolution. Thank you for your patience and for giving us the opportunity to address your concerns. Kind regards, YESOUL Support Team
Randy H.
Posted
I ordered the rower mid April and was delivered Mid July. Unit was delivered with a defective power connector. Company responded but unfortunately sent the wrong part. Communications was confusing and slightly problematic but by mid August the company sent me a brand new unit and it is a very good rower. Quiet and comfortable with good media interface.
Response from Yesoul Fitness· Jun 22, 2026
Dear Customer, We’re sorry to hear about your experience and understand how frustrating it must be to have been unable to use your rower after such a long time. Please rest assured that we take this matter seriously. Our team will arrange for a dedicated support specialist to personally follow up on your case, provide step-by-step guidance where needed, and help move this matter toward a resolution as quickly as possible. If you could kindly provide your order number or the email address associated with your order, we will be able to locate your case and assist you more effectively. Thank you for your patience and understanding. Kind regards, YESOUL Support Team
Nerrie P.
Posted
Really affordable and great value for money. We found intallation videos especially for the treadmill to be not extremely helpful but the instruction manual that came with was much better and easy to follow through. We excited to try the tread, bike and row and look forward to good workouts starting today. Love the fact that I can watch my favourite series while doing my workouts as well and customer service even though it’s just messaging, think that they are brilliant as they respond easily to whatever issues I found and helped resolve with promptness.
