Excellent
9,926 reviews
WellBeforeHonesty, pricing, process and quality scores appear once 5 customers have rated them.
WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
9,926 approved reviews, newest moderated first
Tim B.
Posted
Unlike some other providers Well Before proved to be fairly priced for a good N95 product with turnaround within a week. I’ve noticed their Covid test kits are priced at less than half of some competitors as well. Kudos.
Response from WellBefore· Feb 26, 2022
Thank you for sharing your experience, Tim! We’re happy to hear the products are working well for you! Stay safe. :)
Cameron G.
Posted
High quality product delivered very quickly. What more could I want?
Response from WellBefore· Feb 26, 2022
Awesome share, Cameron! Thank you for this wonderful review! Stay safe. :)
Samuel O.
Posted
Excellent product, fast shipping, good communicatiion.
Response from WellBefore· Feb 26, 2022
Thank you for the awesome review and continued support, Samuel! We’re glad to hear that the masks are working well for you! Stay safe. :)
Timothy M.
Posted
Excellent product and service
Response from WellBefore· Feb 26, 2022
We’re happy to hear that you are happy with the quality of our products and services. Thank you for sharing, Timothy. Stay safe. :)
Tanya C.
Posted
Could not get info regarding when mask will be shipped. Terrible customer service. Was contacted by company and issued full refund.
Response from WellBefore· Feb 28, 2022
Hi Tanya, we are sorry to know this had happened with your order. We would like to be more of help in the future, so we've sent you an email with further information we hope you will be able to read. We will be looking forward to hearing from you soon.
Sharon E.
Posted
I'm not sure how to respond. The masks are sturdy, handsome, and fit pretty well (a bit of a point over the nose). But there is no marking that indicates how effective they are against COVID. No NIOSH stamp, no recommended serial numbers. I've mostly worn double-layered cloth masks, so this is obviously an improvement, but I don't know how much to trust them.
Response from WellBefore· Feb 28, 2022
Dear Sharon, thanks for letting us know your kind words about our products, and we are sorry if there was a misunderstanding. If you allow us to clarify, you got our KN95 masks which are not NIOSH certified, the reason for which you didn't receive them with that stamp and with earloops (NIOSH certifies masks with headstraps only), but we do sell N95 NIOSH certified masks also, so in case you need these masks instead of the KN95, please follow the link below to see the models we have available in stock, and we'll be happy to provide those on your next purchase: https://wellbefore.com/collections/niosh-n95 We hope this had clarified your questions, and let us know if you have any other by writing to our customer service team. Stay safe.
Larry
Posted
I've been a customer since the early days of the Pandemic. Every purchase has been a positive experience. Their customer service is absolutely top-notch, they sell premium products at fair prices, and I highly recommend them and their products.
Response from WellBefore· Feb 26, 2022
Thank you for the recommendation and for trusting us with your PPE needs, Larry! We’re happy to hear the products are working well for you! Stay safe!
Charlie L.
Posted
Never a problem with WellBefore. Top-notch products, fair pricing, as-promised delivery. And honest, timely communications about availability, delivery times, and any other customer support. You’ll wish other online retailers were more like WellBefore.
Response from WellBefore· Feb 26, 2022
Hi Charlie, Thank you so much for your feedback. It is our goal to make the process of purchase, delivery, and communication in WellBefore as easy as possible, and we are glad this was your experience. It's especially wonderful to hear that you are enjoying our products. Kind regards!
