hector B.
Posted
everything was handled great
everything was handled great
Response from Vizilok· Mar 31, 2023
Thank you, Hector!

Excellent
389 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Provide a sense of privacy and security with our one-of-a-kind commercial quality privacy indicator locks - perfect for public restrooms in busy places.Our locks are purchased by different organizations in USA and CanadaAirports, Architects, Churches, Facility Locksmiths, Fitness Clubs, Hardware specialists, Hospitals, Hotels and Resorts, Nursing Homes, Real Estate Developers, Residential communities, Restaurants, Retail Chains, Universities, Wholesale distributors
Vizilok (vizilok.com) has 389 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
389 approved reviews, newest moderated first
hector B.
Posted
everything was handled great
Response from Vizilok· Mar 31, 2023
Thank you, Hector!
L.R. H.
Posted
I recently purchased a couple indicator locks for my restaurant. Unfortunately, one broke within the first few months. Ana was very friendly and prompt in handling my issue. Many thanks!
Response from Vizilok· Mar 15, 2023
Thank you for your kind words! Let us know in case of any questions or concerns! We are here to help!
Eddie C.
Posted
Ana was terrific!
BUILDING S.
Posted
Page was easy to navigate and the order process was somewhat painless.
Brian K.
Posted
Where is my receipt?
Response from Vizilok· Mar 15, 2023
Hi Brian, the digital invoice was sent to you. Our order confirmation emails are sent automatically after the payment is completed. Please check your junk/spam folders. There is a chance our emails went there. Our customer support agent sent you a separate email with the invoice after we saw your complaint. We are sorry for this experience!
Mark S.
Posted
We purchased six (6) ada privacy indicator locks and four (4) of them have broken since installation. These locks are clearly not suitable for a commercial office application.
Response from Vizilok· Feb 18, 2023
We apologize for the inconvenience this has caused. We continually improve the quality of our products and have done so since your order in 2021. Unfortunately, since we cannot control all factors from production to proper installation and use of our products, we have a no-questions asked 6-month warranty on proper functionality of our products. We also pride ourselves in making sure our customers are satisfied after the warranty period and make customized arrangements to make sure we deserve your loyalty. If you are ever unsatisfied with your purchase, please contact our customer service by phone (833-353-1775) or email ([email protected]) and we will make sure all issues are corrected and you leave feeling great about doing business with us.
William R.
Posted
Ana knew exactly what I needed to repair my lock and was prompt and courteous.
Mark M.
Posted
Easy. Convenient. No muss, no fuss.
Response from Vizilok· Feb 16, 2023
Great! Thank you for your review, Mark!