Excellent
662 reviews
Ambit Energy: VIP Concierge TeamHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Ambit EnergyWho are we?Ambit Energy delivers same day electricity service for residential and commercial customers in all deregulated areas of Texas. With a wide range of energy plans delivering the best rates, plans and clean energy, Ambit Energy has a solution for everyone. Choosing an Energy Provider:Choosing an electricity company does not have to be confusing. We pride ourselves on honest, upfront and transparent Ambit Energy rate quotes. Whether you’re looking for a stable fixed-rate plan or the freedom of a variable-rate plan, Ambit Energy has an option that suits your lifestyle. Give us a call to find out why over a million customers have already chosen Ambit Energy as their energy supplier. Customized Solutions:Every home and business has unique energy needs. We work to first understand your specific situation and usage pattern. Then we match you up with the best Ambit Energy plan for maximum benefit. We’ll guide you through selecting the most suitable energy plan, ensuring that you benefit from both our competitive rates and Ambit Energy’s exceptional service. Business & Commerical:Businesses, large and small, can rely on Ambit Energy for plans that align with their commercial energy needs. From fixed-rate plans offering budget certainty to flexible rate plans that adapt to market changes, Ambit Energy has the perfect solution for your business and commercial energy needs.
Ambit Energy: VIP Concierge Team (vipenergyservice.com) has 662 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
662 approved reviews, newest moderated first
Rachel S.
Posted
She was very helpful in a stressful situation to update.
Response from Ambit Energy: VIP Concierge Team· Jun 25, 2026
Thank you for your kind words Rachel. I’m glad I could help make a stressful situation a little easier for you.
Misty M.
Posted
Great customer service. Low rates
Response from Ambit Energy: VIP Concierge Team· Jun 25, 2026
Thank you for the great review, Misty! We’re happy to provide excellent service and competitive rates.
Alberto G.
Posted
Fueron muy amables no dejaron de hablarme hasta que me conectaron la luz gracias ahora vamos ver aver cumplen con lo pactado
Response from Ambit Energy: VIP Concierge Team· Jun 18, 2026
Gracias por compartir tu experiencia. Nos alegra saber que nuestro equipo se mantuvo en comunicación contigo hasta lograr que tu servicio de luz quedara conectado. Apreciamos tu confianza y estaremos aquí para asegurarnos de que todo se cumpla tal como se acordó.
JUAN B.
Posted
IM FROM EDINBURG TX AMBIT COMPANY CHARGED 2.5 YERS OF AN NON WORKING EXTERIOR STREET LIGHT. WHEN CONFRONTING COMPANY EVIDENCE WITH AEP AND AMBIT SHOWED TO BE TRUE. SPOKE TO VARIOUS 5 OR MORE REPRESENTATIVES AND DID GIVE ME 90 BUCKS NOT THE FULL 750$ PLUS FULL REFUND. I HAVE BEEN WITH THEM FOR 10 OR MORE YEARS. I CHAGED TO OTHER COMPANY AND PAY 100$ LESS IN BILL EVERY MONTH. THEY ARE OVER PRICED AND WOULD AND WILL ADVICE EACH AND EVERY PERSON I KNOW TO NEVER PICK THIS COMPANY. I CONCIDER THEM THEFS IF I WILL OWE THEM 60 BUCKS THEY WILL RUIN MY CREDIT BUT IF THEY OWE ME THEY SEND ME 90 BUCKS GIFT CARDJUST TO SHUT ME UP. AND KEEP REST OF MONEY AND CANT DO ANYTHING OBOUT IT.
Response from Ambit Energy: VIP Concierge Team· Jun 19, 2026
Thank you for sharing your experience. We’re very sorry to hear about the frustration you went through regarding the street‑light charges and the difficulty resolving the issue. This is not the experience we want for any customer, especially someone who has been with us for many years. We appreciate your feedback and would like the opportunity to review your case further to ensure everything was handled correctly. Please reach out to our customer care team so we can take another look and assist you.
Jacqualene L.
Posted
Very friendly and helpfull. Everything over the phone. quick to answer all questions and sort everything out.
Response from Ambit Energy: VIP Concierge Team· Jun 16, 2026
Thank you so much for your kind words, Jacqualene! We’re glad to hear everything was quick and easy for you. It was a pleasure helping you over the phone and answering all your questions. We appreciate you taking the time to share your experience with us.
Julio Cesar R.
Posted
Excelente trato y explicación.
Response from Ambit Energy: VIP Concierge Team· Jun 10, 2026
¡Muchas gracias por tu reseña! Nos alegra saber que recibiste un trato excelente y una explicación clara. Estamos aquí para ayudarte siempre que lo necesites.
customer mazen A.
Posted
Professional
Response from Ambit Energy: VIP Concierge Team· Jun 9, 2026
Thank you for your review. We appreciate your feedback and are glad to know you had a professional experience with our service. If you ever need assistance again, we’re here to help.
GREGORY C.
Posted
Well helping people who Really need their lights back on are on for the first time WHAT ever the may be are was are is I THINK AMBIT IS GREAT......HANDS DOWN CALL THEM YOU WILL GET GREAT COUSTOMER HONEST SERVICE.
Response from Ambit Energy: VIP Concierge Team· Jun 9, 2026
Thank you so much for your kind words, Gregory. We’re glad we could help get your lights on and provide honest, reliable service. We appreciate you recommending Ambit and we’re always here if you need anything.
